Experience

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  Pitney bowes

  May 2012 - Sept 2012

  Social media analyst intern

  -Conducted competitive analysis-Researched and understood the behavior of B2B/B2C influencers in the digital delivery market-Conducted Volly™ site reviews in preparation for launch-Analyzed blogs (user engagement, categories, consistency)-Assisted in paid/organic search for web e-mail marketing (SEM/SEO) Researched & on-boarded trade publications for the B2B advertising platform (Ad Buying) -Researched & on-boarded blog writers for the B2C social media platform-Assisted in the newly established Volly™ marketing department’s gates for launch at Pitney Bowes Corp. Show less

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  Pitney bowes

  Jun 2013 - Aug 2013

  Marketing analyst intern

  -Assisted the Vice President of the Small Business department and the Product Marketing Manager in the implementation of our Marketing efforts. -Conducted work for our SEO on platforms -Analyzed the competitors, set goals for future plans on the current site, and -Posted on our social media platforms regularly (Facebook & Twitter).

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  Nordstrom

  Jul 2014 - Apr 2019

  -Managed multiple departments combined generating over 3 million dollars in revenue annually-Improved service quality and increased store and digital sales annually -Provided high level support for both teams and vendor reps to have monthly increases-Connected with company high level leaders to create plans around business trends and brand growth -Trained and educated teams on creating and maintaining clientele on and off selling floor using CRM systems - Created and maintained relationships with customer clientele by providing exceptional customer service on and off selling floor - Increased department and store sales based off excellent customer service - Set up appointments with clients, and creates full wardrobes based on needs- Ensured visual merchandising meets brand image standards- Assisted in brand image and store client based events

  • Assistant Department Manager

    Dec 2016 - Apr 2019

  • Sales Representative

    Jul 2014 - Dec 2016
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  Optimus health care

  Dec 2019 - Dec 2021

  Front office registrar - obgyn

  - Greeted and checked in patients, while collecting demographic, medical, and insurance information. - Scheduled, rescheduled, and verified patient appointments with appropriate care provider or nurse - Managed 5 physician schedules between 2 locations and maintained patient flow by communicating patient arrivals or delays. - Used EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic. - Performed pre-work in preparation for the next day schedule by calling patients to confirm visit, verify insurance or financial sliding scale and communicates any necessary information Show less

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  Bridgeport prospers

  Mar 2022 - now

  Community engagement manager

  -Creates and implements Community & Civic Engagement strategies to support the adoption of projects or initiatives centered around equity and social change through a Community Advocate model.- Facilitates workgroup conversations and tracks the progress and outcomes collecting and analyzing qualitative and quantitative data that will inform the planning and implementation of strategies, initiatives and program investments. - Provides data-driven, strategic leadership in the development and implementation of a strategic action plan. - Responsible for project and program management activities included but not limited to fiscal grant compliance ensuring all expenditures operates within an approved budget and delivers on outcomes and goals - Establishes and maintains strategic partnerships with multi sector organizations, community leaders, and grassroots groups to leverage resources, carryout aligned outcomes, and support community engagement initiatives, increasing involvement in the larger community - Attends community events, forums, coalition meetings, and participates in related training opportunities- Organizes and manages events: Plans and oversees community events, workshops, and meetings, both virtual and in-person. - Provides ongoing technical assistance, training, support, and resources to ensure partners and community members have tools to take activate roles in organizing activities and advocacy campaigns- Supports internal operational systems and processes for efficient workflows - Manages a team of community engagement staff, providing training, support, and performance evaluations to monitor progress and ensure alignment on goals. Show less