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Erika G. Gonzalez P.

Erika G. Gonzalez P.

Sales Representative

Followers of Erika G. Gonzalez P.363 followers
location of Erika G. Gonzalez P.Arraiján District, Panama Oeste, Panama

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  • Timeline

  • About me

    Intake Project Manager- AMERICAS/MBA/ Coach PNL/ Locución/SFPC

  • Education

    • Universidad Latina de Panamá

      2015 - 2017
      Master of Business Administration (M.B.A.) Dirección Empresarial

    • Universidad Tecnológica de Panamá

      2005 - 2009
      Licenciatura en Comunicacion Ejecutiva Bilingue Comunicación Ejecutiva Bilingue y Administración

  • Experience

    • APAC Customer Services

      Dec 2006 - Mar 2008
      Sales Representative

      Customer service Team Lead, sales and team work.

    • APAC Customer Services

      Dec 2008 - Jul 2010
      Trainer TL

      -Deliver training material to new hires.-HR responsabilities-Providing, monitoring, evaluating and recording effective training activities.- Management- Reporting

    • Dell Technologies

      Sept 2010 - now

      Responsible for allocating projects and accounts among team members within Americas Region. -Reconcile at an order level return deductions from retailer with receipts and return authorizations.-Validate cause of any distressed shipments ans take action to close A/R inmediately.-Track Retail Short Payments and maintain scorecard.- Reporting Catalog Management Order Management US

      • Intake Project Manager Sr Advisor

        Nov 2022 - now

      • OEM Project Management Advisor

        Nov 2018 - Nov 2022

      • Sales Support Sr Analyst

        Dec 2014 - Nov 2018

      • Analyst

        Apr 2012 - Dec 2014

      • Sr. Asistant

        Sept 2010 - Apr 2012

  • Licenses & Certifications

    • Doble Certificación Internancionacional en Coaching & PNL

      Supera y Avanza Consultorías
      Jun 2019

    • PMI CERTIFIED MEMBER

      Project Management Institute
      Feb 2023

    • Fundamentos de la gestión de proyectos: Calendarios

      LinkedIn
      Sept 2025
      View certificate certificate

    • White Belt Lean Six Sigma International Certicifacation

      Personal Academy
      Jun 2022

    • Scrum Foundation Professional Certificate

      CertiProf
      Jun 2022

    • Licencia de Locución

      Universidad del Istmo, Panama
      Apr 2010

  • Honors & Awards

    • Awarded to Erika G. Gonzalez P.
      Platinum Award (Team) Dell CashFLow Panama Oct 2017 Major recognition given for the first time to the entire team by reconciling open accounts receivable and close them successfully.

  • Volunteer Experience

    • Voluntaria

      Issued by La Casita de Mausi on Apr 2017
      La Casita de MausiAssociated with Erika G. Gonzalez P.

    • Voluntaria

      Issued by Banco de Alimentos Panama on Aug 2018
      Banco de Alimentos PanamaAssociated with Erika G. Gonzalez P.