Daniel Eakins

Experience

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  Eyespike

  May 2004 - Jan 2005

  Support Specialist

  • Technical support for clients of this web marketing firm.• Installed graphic design software (Adobe Creative Suite) on all work machines.• General public greeter, and liaison between the public and staff.• Ensured all workstations were working properly and inventoried all work supplies.• Worked with vendors as it pertained to broken equipment.• Worked as Help Desk to all new clients and existing clients.

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  Quality Plus Communications, Inc.

  Jan 2005 - Jul 2007

  Lead Web Designer/ PC Technician

  As this Senior Lead role I oversaw a team of interns, ensuring that their work reflected the company's brand image. I took charge of staff training on computer equipment security, emphasizing effective techniques and procedures. I collaborated with media sales outlets (i.e., Radio, Television, and Newspaper), and orchestrated campaigns to drive store sales by over 75% within year. My role extended to liaising with vendors for computer replacements/upgrades and also implementing network configurations and filter policies to keep the company infrastructure secure. Additionally, I played a pivotal role in maintaining our online presence by creating, updating, and moderating content on the company's website.* Managed graphic and web design interns as it pertained to the company image and branding.* Trained staff on security techniques and procedures as it related to computer equipment.* Worked with, and coordinated, media sales (Radio, Television, and Newspaper) to boost sales of the store.* Consulted with vendors for computer replacements/upgrades.* Install/configure network configurations and filter policies.* Created and update store web site and moderated the content. Show less

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  84 Lumber

  Jul 2007 - Jan 2008

  System Support Specialist

  As a Systems Support Specialist, I was responsible for the installation, modification, and minor repairs of both hardware and software systems. My role involved resolving staff-generated technical tickets, troubleshooting issues to ensure productivity, and maintaining system functionality through rigorous testing of computer components. I actively contributed to network design and implementation, consulted with users to identify their hardware and software needs, and assisted in the ordering process.My responsibilities extended to system capability maintenance, performance tuning for software, networks, and databases, as well as meticulous documentation of hardware and software updates. To stay current with technological advancements, I actively participated in educational workshops, reviewed professional publications, and engaged with professional societies. Furthermore, I provided user support by preparing reference materials and drafting operation instructions.* Serviced store inventory and consulted with Store Manager on needed upgrades.* Maintained internal computer login accounts for all staff members.* Worked with vendors to supply needed hardware when malfunctions arise.* Helped staff members to learn how to log onto a computer, change passwords, and access pay information. Show less

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  Florida Department of Corrections

  Jan 2008 - Dec 2010

  Correctional Officer

  As a Corrections Officer, my role involved the supervision and management of inmates within a maximum detention facility. I was responsible for ensuring the safety and security of both inmates and fellow officers. This included overseeing inmate activities, providing care and correctional treatment, managing holding areas, and enforcing rules and regulations. I conducted searches to prevent contraband, prepare incident reports, and contributed to maintaining institution security. Additionally, I handled emergency situations, conduct headcounts, and intervened in physical confrontations to protect the well-being of inmates and colleagues. Overall, my duty was to uphold the law, maintain order, and ensure the smooth operation of the correctional facility.* Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public.* Wrote daily reports to help further treatment strategies and diagnostic efforts.* Extensively trained in crisis prevention and intervention.* Signed in all visitors and completed appropriate visitation log forms.* Supervised the meal distribution and observed inmates during meals.* Monitored inmate behavior to prevent crime escape attempts and other dangerous activities. Show less

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  Santa Fe College

  May 2011 - Jan 2013

  Junior Web Designer

  In this role, I took charge of designing, developing, and maintaining a diverse range of websites for different College departments. My responsibilities included regularly updating web style sheets and pages, ensuring quality assurance for web forms and links, and designing templates for future pages. I played a key role in overseeing and training web design program interns and collaborated with the Help Desk staff to streamline the process of implementing new pages, forms, and links. Additionally, I contributed to the technological infrastructure by developing access databases and web interfaces tailored to the College's specific needs. Through consistent site update reports, I kept management informed about progress and improvements, showcasing my commitment to delivering high-quality web solutions.* Designed, developed, maintained, and updated a variety of web sites as assigned by the various College departments.* Updated web style sheets and pages on a regular basis and as required.* Prepared site update reports for submission to management on a regular basis.* Responsible for quality assurance of finished sites for web forms and links.* Designed templates on development for future pages.* Oversaw and trained interns within the web design programs.* Assisted the Help Desk staff in streamlining the process of new pages, forms, and links.* Developed access databases and web interfaces suitable for the needs of the College. Show less

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  Alachua County Public Schools

  Jan 2013 - Oct 2022

  Data Communications Specialist | (System Administrator)

  I oversaw, and led, a comprehensive array of technical support and network-related initiatives within a large school district. My role involved managing a multitude of projects, including technical support initiatives, network programs, along with servers. My responsibilities spanned over coordinating technical support efforts for an extensive employee base, conducting routine reviews to enhance operational efficiency, and ensuring transparent communication across departments. My role also encompassed the design and maintenance of physical and virtual servers, monitoring and managing enterprise storage solutions, database backup and recovery routines, system health checks, virtual lab management through VMWare, disaster recovery team participation, along with the configuration and maintenance of various network support equipment. Additionally, the creation and adjustment of technical documentation and implementation of security policies contributed to the comprehensive responsibilities of my position. Overall, my role focused on the effective management, maintenance, and optimization of technical infrastructure to support the district's operational needs.* Manage, direct, and supervise over 100+ technical support projects, network-based programs, and server VMs.* Lead and coordinate all of the technical support and implementation that affect a district of over 8000 employees.* Routine overviews of operation functions and processes to improve efficiency and reduce system downtime.* Maintain constant communication with my department to maintain transparency in all projects and keep projects on track.* Designed, configured, and maintains the School Boards two physical (IBM Tape Library) and one Virtual Backup Server.* Developed database backup and recovery routines. Conduct database performance monitoring and tuning.* A member of the Disaster Recovery team, ensuring that all systems are operational. Show less

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  Oak Hammock at the University of Florida

  Oct 2022 - now

  System Administrator

  Responsible for the end-to-end management of server hardware, software, and operating systems. My role involves meticulous planning and execution of selection, installation, and configuration processes, ensuring seamless testing and troubleshooting. I design and conduct system load/stress testing, addressing application issues by escalating them to vendors.System security is a critical facet of my role, I develop access controls, monitor system activity, and establish disaster recovery policies. Regular upgrades and enhancements are a part of my responsibilities, requiring collaboration with vendors and services. I contribute to financial goals by submitting budget information and monitoring expenses.Actively participates in network design and implementation, providing support across various operating systems. Policy development for network resource use and constant evaluation of security measures are integral to my role. I also play a key part in staff management, recruitment, and training. Overall, I embrace new challenges and opportunities to enhance the effectiveness of our information systems and contribute to the organization's success.* As a project lead, I oversee the network infrastructure build for new apartment units and medical units. Each unit is setup with its own VLAN so as to separate the traffic from the business LAN. Collaborates closely with vendors and contractors to ensure the placement of network and television cables, guaranteeing optimal functionality and adherence to project requirements.* Implements security measures within the company's firewall to prevent DDoS attacks that were not previously created.* Implemented a complete overhaul of the company's VLAN infrastructure to segregate internet traffic from the main business LAN, which previously operated without any VLAN segmentation. Show less