Experience

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  Indiamart intermesh limited

  Feb 2011 - Apr 2013

  Relationship manager

  Retaining and renewing customers as well as maximizing the revenue while upselling.Driving towards customer delight and ensuring smooth rendering of servicesActing like a consultant to the client and offering them recommended services and solutions.Maximizing weekly revenues by overachieving daily targetsRetaining and renewing customers as well as maximizing the revenue while up-selling.

• 

  Magicbricks

  May 2013 - Aug 2019

  Sales & Business Development:Ensuring the maximum sales by providing efficient sales operations for achieving allocated target, including acquisitions, retention, up sell & cross sell.Managing multi layered team , tracking performance and giving regular feedbackLeading price negotiations with clients and establishing excellent working relationships with them.Adopting feasible sales strategies by analyzing the potential of the client /product through consistent market research.Customer Service and Process Improvement:Handling customer queries for better turnaround time and customer satisfaction.Analysing every customer complaint and suggesting process improvements. Raising the bar and establishing world class service standards.Interacting with the clients on a regular basis & proactively helping customers to achieve highest ROI.Continuous improvement of processes across all business metrics.Market Analysis and Feedback:Keep a close tab on the external environment and understand the Real estate market in the zone handled.Testing new products in the market and provide appropriate feedback to the product team.Regular process improvement feedback to Corporate office. Show less Retain/acquire new corporate clients in the specified region/ marketAchieve the sales/ revenue target from new clientsCreate/ maintain excellent relationships with clients and with the specified personsAble to tailor pitch the product according to their specificationsPositively promote the company, its mission and core valuesEnsure timely collection of all revenue from clientsGive regular feedback on market conditions, competition and other factors influencing salesInteract regularly with the clients to ensure a committed and partnership based relationshipComply with sales process and mechanism of the company to ensure business professionalism & integrity. Show less

  • Territory Sales Manager

    Jul 2018 - Aug 2019

  • Area Sales Manager

    Oct 2017 - Jul 2018

  • Team Manager

    Apr 2015 - Oct 2017

  • Key Account Manager

    May 2013 - Mar 2015
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  Housing.com

  Aug 2019 - now

  Heading developer and broker business in Bhubaneswar city Handling developer portfolio in Kolkata

  • Area Head

    Aug 2023 - now

  • Area Head

    Aug 2019 - Jul 2023