
Timeline
About me
Global health care leader in practice transformation and health care policy
Education

Penang chinese girls’ high school, malaysia
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Bronte college of canada
1995 - 1995.webp)
The london school of economics and political science (lse)
2020 - 2020Certificate in mba essentials
University of pittsburgh - school of nursing
2022 - 2024Doctoral of nursing practice health systems executive leadershipActivities and Societies: DNP residencies: 1. UPMC Wolff Center for Quality Safety and Innovation with Susan Martin, Director. Project: Defining continuous Quality Improvement competencies. 2. The Joint Commission with Mark Pelletier, Chief Operating Officer: Project: Health equity and climate health standards and survey concepts development 2. International Council of Nursing with Dr Pam Cipriano, President. Project: Nursing & Climate health. 3. LGH Penn Med with Donise Musheno VP Quality & Reg Affair, Staff resiliency The Health Systems Executive Leadership (HSEL) area of concentration in the DNP program prepares nurses to function in executive leadership and management roles that focus on creating or redesigning systems to meet the demands of the emerging healthcare market.

University of central oklahoma
1996 - 2000Bachelor of science (b.sc.) nursing and community health
The johns hopkins university
2004 - 2006Master of science in nursing clinical nurse specialist - critical careActivities and Societies: President of the Graduate Student Organization and Education Director of the International Health Organization, The Johns Hopkins University School of Nursing. 2005 to Present: Sigma Theta Tau International Honor Society of Nursing
Experience

Mercy hospital
Jan 1998 - Jan 2002Charge nurse and resource nurse for adult medical surgical, cardiac critical care,emergency room
Johns hopkins hospital
Jan 2002 - Jan 2006Clinical mentor and nurse facilitator - neuroscience critical care unitChairperson for Neuroscience Critical Care Unit Adult Resuscitation and Code CommitteeAmerican Heart Association Advance Cardiac Life Support (ACLS) Instructor

Axa assistance
Jan 2006 - Jan 2008International health strategies manager• Managed and led the development and expansion of international medical provider network to support new business needs and product development. For example, established critical health care access for crew members of Royal Caribbean Cruise Line and international travelers and expatriates covered under the Blue Cross Blue Shield World Expatriate insurance program.• Oversight of the regional contract management and accountability of medical providers to meet the established key performance indicators.• Program manager for the International Second Medical Opinion Program and case manager for international medical evacuations and repatriations.• Conducted international medical repatriation field assignments in Jamaica, Netherland Antilles, Canada, Scotland and United Kingdom. Show less

Rush university medical center
Jan 2006 - Jan 2007Clinical nurse specialist (ccns) - adult critical care departmentCertified Critical Care Nurse Specialist (CCNS), Adult Critical Care Department• Provided orientation, training and professional development to support the nursing staff that provided clinical care to the diverse patient populations: cardiovascular/peripheral vascular, thoracic and interventional cardiology, as well as post-op neurosurgical patients.• Led unit based performance and process improvement activities, such as preventing falls with injury and reducing nurse turnover and vacancy rates.• Coordinated departmental quality improvement activities and certification preparation process for Primary Stroke Disease Specific certification. Show less

Joint commission international
Jan 2008 - Jan 2010Associate director, international accreditation1. Provided daily supervision and guidance to JCI surveyors • Managed and supported daily field survey activities.• Conducted annual performance reviews and field reviews of JCI surveyors.• Lead faculty in designing surveyor’s continuing education curriculum that meets ACCMEE, ANCC, and AHA accreditation requirements.• Provided training and orientation to JCI surveyors on accreditation process and survey methodology.2. Managed the daily accreditation and certification operation activities to meet business excellence metrics• Program director and survey faculty for the international disease and conditions certification program.• Managed key performance indicators for the accreditation partners in Spain and Brazil.• Led several process improvement projects, included redesign accreditation post survey process and sentinel event review process.• Maintained compliance to ISQUA accreditation standards and led staff in preparation for the ISQUA survey.3. Accreditation quality monitoring oversight:• Established protocol and policies for complaint management and investigation from patients, staff or public against accredited organizations.• Performed and led sentinel event analysis and reviews with JCI surveyors and accredited organizations.• Prepared complaint and sentinel event data analysis report and provided quarterly report out to JCI Accreditation Board. Show less

The joint commission center for transforming healthcare
Oct 2010 - Aug 2013Center solutions development director and lean six sigma black beltLed and managed a team of Lean Six Sigma Black Belts in ensuring timely completion of health care quality improvement projects with successful results. Directed the center solutions development (domestic and international), including activities such as project selection, assignment of Center resources, recruitment of health care organizations participants, pilot phase field testing. Participated in identification and content input coordination for grant application needs and endowment raising activities for Center funding. Expert consultant on the development and implementation of improvement measurement system.Robust Process Improvement (RPI - Lean Six Sigma & Change Management) Instructor and Mentor for Yellow Belts, Green Belts and Black Belts. Project lead for Reducing Colorectal Surgical Site Infections (SSI) and International Hand Hygiene Targeted Solutions Tool pilot http://www.pwrnewmedia.com/2012/joint_commission/acs/index.html Project co-lead for Preventing Falls with Injury and Medication Safety – Safe Use of Insulin.Design, implement and lead pilot studies for the following projects:• Preventing wrong-site surgery with pilot site at Center for Health Ambulatory Surgical Center (IL)• Improving hand-off communications with pilot sites at George Washington University Hospital (DC) and Mountainview Regional Medical Center (NM)- Bio link: https://www.centerfortransforminghealthcare.org/assets/4/6/Grand_Clement_Bio.pdf• Reducing Colorectal SSIs with pilot sites at Virtua Marlton (NJ), Barnes-Jewish hospitals (MO) and Vanderbilt University Medical Center (TN). Details at http://www.mc.vanderbilt.edu/documents/eckharma/files/SSS%20Newsletter%202Q%202012(5).pdf Business development and strategic planningStaff training on Robust Process ImprovementRelationship management with professional associations, governmental agencies, sponsors and collaborating health care systems Show less

The children's hospital of philadelphia
Sept 2014 - Jun 2015Senior enterprise improvement advisor (part time)Provided strategic improvement and data analysis consultation for the following healthcare associated infections and conditions: CLABSI, CAUTI, VTE, SSI, VAP, Peripheral IV Infiltrations. Led the design of healthcare process and outcome measurement applications, implementation of patient safety scoreboard and the data governance oversight committee. Served as the internal consultant to staff and senior leadership on improvement science, high reliability, change management and healthcare quality measurement system. Served as an organizational champion for patient safety. Advised on regulatory compliance and manages compliance readiness program such as Alarm Safety Management. Show less

Georgetown university
Sept 2014 - Dec 2020Adjunct faculty instructor & executive mentorProvides didactic lectures on Quality and Performance Improvement coursework, lean six sigma green belt training and consult/coach on health system improvement projects to graduate students of health care administration program and doctoral nursing students.Reference: https://nhs.georgetown.edu/news/alya-ibrahim-profile-mhsa

American heart association | american stroke association
Nov 2015 - Oct 2016Performance measures managerLed the development of quality measures, electronic measures and clinical data registry for the following AHA/ASA quality programs: Get with the Guidelines Stroke, Heart Failure, Atrial Fibrillation, Resuscitation. Subject matter expert for AHA/ASA’s Advocacy and Science teams on performance measures (NQF, ONC, clinical data registry) and health care regulatory (CMS, TJC) policy comments and nominations. Staffed the ACC/AHA Task Force on Performance Measures and the ACC/AHA Clinical Data Task Force.Served on the Technical Expert Panel for The Robert Wood Johnson Foundation (RWJF) initiative on Measuring Advancement Toward Improving Value. Led health care IT projects such as eMeasures, data elements standardization, interoperability mapping. Show less

Einstein healthcare network
Oct 2016 - Jul 20191. Accountable for the quality and patient safety strategic planning, implementation and daily operation for two acute care hospitals, network of inpatient and outpatient rehabilitation services, ambulatory surgical center and skilled nursing facility.2. Accountable for daily quality operation as senior member of the executive team in clinical care quality review process, value analysis management process for purchasing and vendors oversight, EMR IS decision governance, departmental quality oversight related to providers practices, and clinical effectiveness and standardization across service lines.3. Manages a team of patient safety managers, performance improvement coordinators, data analytics and medical abstractors Show less 1. Senior nursing leader of a 772-bed tertiary care teaching hospital with an accredited Level I Regional Resource Trauma Center, Joint Commission certified Primary Stroke Center, Ventricular Assisted Device, Kidney, Pancreas and Liver Transplant Program.2. Accountable for the development, effective operation and evaluation of the eight inpatient clinical units: 16-bed Surgical Trauma ICU, 16-bed Medical ICU, 16-bed Cardiac and CT ICU; 48-bed Neuro, Medical and Surgical Trauma Step Down Units; 48-bed Cardiac Intermediate Care and Telemetry Unit; 28-bed ED Observation and Short Stayed Unit.3. Manages close to 500 nursing staff via recruiting, hiring, conducts performance reviews and recommends promotions and termination. 4. Chair and senior leader of the following: Critical Care Committee, Organ Donation Council, Clinical Alarm Safety Committee, Performance Improvement Council, Magnet Writing Group, Trauma Council, Stroke Council, Resuscitation Committee, Ventricular Assisted Device (VAD) Council, Hospital Throughput Committee, Hospital Acquired Infections/Conditions harm prevention taskforce; Palliative Care Taskforce and Ethic Committee. 5. Regulatory accountability for hospital accreditation, Primary Stroke, Thrombectomy Capable Center and VAD certifications, as well as Trauma Center accreditation. Show less
Patient Safety Officer & Associate VP, Patient Safety & Performance Improvement
Jan 2018 - Jul 2019Clinical Director, Critical Care Department
Oct 2016 - Feb 2018

Jefferson college of population health
Jan 2019 - Dec 2020Adjunct faculty
Upmc in china
Sept 2019 - Mar 2021Upmc china vp clinical operation, nursing & quality1. Lead, oversee and support UPMC China’s clinical, administrative and nursing operations in China and in other international locations, focusing on implementation and operations within the scope of the client contract or within UPMC operated facilities.2. Clinical and administrative expert in the areas of Nursing, Hospital Operations, Joint Commission International, and Quality and Patient Safety and oversee the UPMC International Training Center.3. Establish and maintain strong collaborative working relationships with local partners in China, including both public and private healthcare providers, health sciences academic institutions, and relevant regulators. 4. Participate in due diligence processes and business plan development including serving as a team leader for onsite assessments with the preparation and delivery of recommendations to potential or existing clients 5. Lead the development of clinical staffing plans and clinical design of new international healthcare facilities to optimize patient flow and to maximize nursing and other clinical staff efficiency. Show less

Upmc
Mar 2021 - Jan 2023Upmc international vp, nursing & qualityDrive clinical operation, nursing, quality and paitet safety, clinical informatc plannning throughout UPMC International multi-national locations.

Chengdu wanda upmc international hospital
Apr 2022 - Nov 2022Acting chief operating officerActing operation leader overseeing facility, supply chain, pharmacy, lab, radiology, strategic planning to clinical programs and service development of greenfield hospital.

Astrazeneca
Jul 2023 - nowGlobal medical director -precision; senior medical affairs leader respiratory & immunologyLead global strategy and the spread of Severe Asthma population healthcare transformation program -PRECISION in >56 countries. PRECISION partners with multiple health systems and policy stakeholders to optimize the science, inform evidence based practices and transform care outcomes for Severe Asthma patients.
Licenses & Certifications

Cphq
NahqOct 2012- View certificate

Certified professional patient safety
Certification board for professionals in patient safety (cbpps)Jan 2019 - View certificate

Edac certification
The center for health designFeb 2021 - View certificate

Edac certification
The center for health designFeb 2021 - View certificate

Responsible conduct of research
Citi programJan 2023 
Evidence-based design accreditation and certification (edac)
The center for health designFeb 2021- View certificate

Biomedical course
Citi programJan 2023 - View certificate

Climate for health ambassador
Climate for healthOct 2022
Honors & Awards
- Awarded to Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉Johns Hopkins University Leadership Fellow 5th Cohort Johns Hopkins University Apr 2024
- Awarded to Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉Sigma Theta Tau International Honor Society of Nursing - Dec 2022 Sigma Theta Tau International Honor Society of Nursing
Volunteer Experience
Clinical Advisory Committee
Issued by Healthcare Improvement Foundation on Jan 2018
Associated with Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉CPPPS - Patient Safety Officer mentor
Issued by IHI on Oct 2020
Associated with Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉Alumni mentor
Issued by Johns Hopkins School of Nursing on Aug 2008
Associated with Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉Johns Hopkins Leadership Fellow
Issued by The Johns Hopkins University on Feb 2024
Associated with Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉Clinical reviewer for Neuroscience Professional Nursing continuing education (CE) applications
Issued by American Association of Neuroscience Nursses AANN on Jan 2010
Associated with Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉Chairperson for the ASQ Healthcare Division Audit Committee
Issued by American Society of Quality on Jan 2009
Associated with Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉Peer Review Panelist
Issued by HIMSS on Jan 2009
Associated with Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉Member of Clinical Advisory Committee & Reviewer Panel for the Delaware Valley Patient Safety Award
Issued by Delaware Valley Healthcare Improvement Foundation on Jan 2018
Associated with Siew Lee Grand-Clément, DNP-HSEL, EDAC, CPHQ. CLSSBB 钟秀莉
Languages
- enEnglish
- maMandarin
- caCantonese
- maMalay
- frFrench
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