Experience

• 

  Lidl uk

  Oct 2015 - Apr 2018

  As an Area Manager, I reported directly to the Operations Director and oversaw six stores with six direct reports of Store Managers, 150 colleagues, and a combined weekly turnover of £1,200,000. My key responsibilities included achieving area KPIs by closely monitoring sales reports and operations to enhance productivity and quality. I maintained a consistent high standard of presentation and compliance across all stores, all while managing budgets rigorously to maximize efficiency. A significant portion of my role revolved around personnel management and development, as there was no dedicated HR role within the region, making me the most senior HR authority. I handled colleague recruitment and selection across the stores and created a supportive, stimulating work environment for my team. Additionally, I evaluated and managed colleague performance, providing coaching, challenges, and support as needed. Show less As a Project Consultant, my role encompassed the comprehensive planning, budgeting, supervision, and documentation of multiple assigned projects and events. I prioritised the efficient allocation of resources and the satisfaction of all stakeholders involved. Establishing and maintaining effective interpersonal relationships at all organisational levels, I collaborated closely with Senior Management and the Regional Director to ensure project scope and direction remained on schedule, and fostered collaborative relationships with various internal departments, providing necessary support. Notably, I forged partnerships with external entities, including the Welsh Government, where I spearheaded the "Project Wales" initiative, enhancing Lidl's in-store bilingual signage and local produce offerings. This effort not only bolstered my professional reputation but also contributed positively to the company's overall image. Show less In this role, I spearheaded the implementation, coordination, and delivery of the new hire training and development programme. I crafted and executed training plans while fostering a culture of engagement among both new and existing employees. This was achieved through leadership, effective communication, teaching, encouraging active participation, soliciting feedback, and providing due recognition. I initiated and managed a performance appraisal system that consistently fuelled high-performance outcomes, and drove the advancement of regional training needs tailored to specific requirements. Moreover, I supported the Regional Director in orchestrating regional activities and senior-level recruitment, encompassing interview processes and hosting assessment days. Following my contributions to the Regional Director's team, I was subsequently invited to work with him on a secondment as a Project Consultant. Show less

  • Area Manager

    Jan 2018 - Apr 2018

  • Project Consultant

    Jun 2017 - Dec 2017

  • Regional Training Consultant

    Aug 2016 - May 2017

  • Area Manager

    Oct 2015 - Jul 2016
• 

  Morrisons

  May 2018 - Jan 2020

  Store manager

  As a Store Manager, I held a multifaceted role encompassing budget management, profit maximisation, sales target achievement, and compliance with health and safety regulations. My primary focus was on delivering a consistent shopping experience to customers, ensuring the long-term success of the business. I successfully managed a large store with a weekly turnover exceeding £550,000, navigating challenging market conditions. Reporting directly to the Regional Manager, I led a team of over 200 employees and collaborated closely with my Senior Management team of 14. My approach involved motivating, coaching, and supporting the team, driving improvements and maintaining a high-performing store. Additionally, I oversaw HR functions, including colleague training, supervision, and performance appraisals, all aimed at cultivating a cohesive store team. Emphasising employee satisfaction and engagement, I prioritised recruitment, retention, and succession planning for the future. In addition, I provided strategic HR guidance to both my Senior Management team and newly appointed Store Managers. Show less

• 

  Nhs south, central and west

  Feb 2020 - Feb 2022

  Project manager

  In my role as a Project Manager, I orchestrated the coordination and alignment of projects and programmes, facilitating the achievement of vital strategic objectives within budget and schedule. I oversaw project scoping, initiation, implementation, and evaluation, all while operating innovatively and analytically within a fast-paced environment. I demonstrated teamwork, innovation, and initiative, prioritising cost efficiency and conducting thorough risk management. Moreover, I cultivated robust interpersonal relationships with a diverse range of stakeholders to ensure effective communication and governance. Show less

• 

  Royal devon university healthcare nhs foundation trust

  Mar 2022 - now

  As the Chief Operating Officer at the new HealthTech Research Centre (HRC) in the South West, I lead all aspects of service development, policy, and reporting. I oversee operational management, service delivery, and achievement of performance targets, ensuring smooth day-to-day operations. I work closely with theme leads and stakeholders, including the University of Exeter, businesses, regulators, and charities, to develop and implement advanced healthcare technologies. My role includes managing strategic partnerships and ensuring high-quality, inclusive services that address local, regional, and national healthcare needs. Additionally, I support the HRC Director and Co-Director in strategy development and operational planning. Show less I manage the national Patient Recruitment Centre, which is one of five centres across the UK dedicated to high throughput, late-phase commercial clinical trials. This prestigious role focuses on supporting the UK Life Sciences Industry by enrolling the public in cutting-edge late-phase commercial contract research studies and trials, enhancing the speed and consistency of delivery. My responsibilities include collaborating with internal and external stakeholders to develop and implement the business and research delivery strategy of the PRC. I lead the development of business plans, drive business growth, ensure operational and financial performance improvement, and foster strong relationships with commercial life sciences partners. Additionally, I manage the Trust's broader commercial contract research efforts. My leadership encompasses risk management, governance, and performance optimisation, with a focus on enhancing patient experience and safety. I am dedicated to meeting objectives on schedule, providing essential reports, and promoting professional development, ensuring the success and growth of all commercial clinical trials. Show less

  • Chief Operating Officer of the HealthTech Research Centre

    Aug 2024 - now

  • Commercial Research Manager

    Mar 2022 - Aug 2024