Experience

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  Ramada powai, mumbai

  Jan 2007 - Nov 2008

  Public area attendant
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  Imperial palace mumbai

  Jan 2009 - Nov 2009

  Housekeeping room attendant

  Key responsibilitiesTo ensure a complete service to the guest.To assist & support the supervisor.To take active interest in learning and understanding the room attendant responsibilities and control procedure of the department.PeninsulaJan to 2007 Dec 2008Housekeeping Public Area attendantKey responsibilitiesResponsible for maintaining the cleanliness of the hotel.

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  Constance hotels and resorts

  Jan 2010 - Jan 2015

  Pre-Opening Team MemberDecember 2009 (312 Villa and Suits) House Keeping Villa attendantKey responsibilitiesJoined as a pre-opening Room attendant and was promoted to Villa Attendant which gave me a chance for an active involvement in designing the sequence of service.Achieving high standards in maintaining the grooming, discipline and punctuality in the department.Communicating with other departments within the company and to work as a part of department.Clean guest villas as assigned, ensuring the hotel's established standards of cleanliness. Provide turndown service, deliver and retrieve items requested by guest and managers. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Takes owner ship in maintaining the up keep and maintenance of the areas of work - Villas / Rooms. Ensures the confidentiality and security of all guest rooms. Strengthens three steps of Service from receiving the arriving guest, introduction and the anticipation of the guest's needs and full fill them through the various departments and teams in the hotel. Act as the contact person, or the to go person of the guests in your villas Show less

  • Housekeeping Supervisor

    Apr 2013 - Jan 2015

  • Senior Villa ATTENDANT

    Jan 2010 - Mar 2013
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  Meliá hotels international

  Feb 2015 - Jun 2017

  Housekeeping supervisor
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  Star pg guest house

  Jan 2018 - now

  Operations manager