Experience

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  Domaylaser

  Jan 2014 - Mar 2014

  En > es translator.

  Manuals translation of the new aesthetic and dermatological equipment.

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  Monica rodríguez translations

  Feb 2014 - Mar 2014

  En<> es lingüistic assistant

  Client: John Maisenbach. Language assistant in the buying and selling of an used car in Motril, Granada.

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  Ayuntamiento de granada

  Dec 2015 - Jun 2016

  Es/en/fr/de tourist information. city council & alhambra

  Tourist office agent EN/FR/DE/ES. National and international customer service: explanation of the services offered in the city of Granada. Answer calls and emails. Alhambra monument: tickets selling and issues resolution in 4 languages. Organization of routes and promotion of the city. Translations

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  Cinescript translations

  Feb 2017 - Jun 2017

  Audiovisual project management. translation agency

  Audiovisual translation agency for the world of cinema. -Scripts reading - Transcripts of Documentaries -Press, Social media content -Spanish Proofreading -Transcriptions of audiovisual content -Dealing in different languages with freelance translators and interpreters, e-mailing and contact.

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  Talentworldgroup plc.

  Jan 2018 - Feb 2022

  1. Client : MotorK. DriveK project - Inbound/Outbound customer service tasks. Answering incoming written messages and phone calls, chats, or social media messages in a timely matter. -Contact the newly registered clients, double-check and qualify the contact details. B2C-Provide high-level customer care services. -Survey to clients-Use of handling call software and leads lists. 2. Client : XBUS electric cars. Electric Brands is a German company that exports to Spain. -Cold calling to Car Dealership/ B2B. Leads generation for the sales team of XBUS. In charge of getting appointments between a car dealership and sales representatives.-Client relationship-CRM tool Show less

  • Sales (Electric car, XBUS). Electric Brands (German company).

    Aug 2021 - Feb 2022

  • Customer Service Agent & Sales/Getting appointments B2C/B2B Automotive industry

    Jan 2018 - Jan 2022
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  Pamono | vintage & contemporary design

  Sept 2019 - Aug 2020

  Marketing content translator & spanish proofreader

  - Independent contractor. Self project management, invoicing to the client.- Specialized Translation: Products titles and restoration details (modern & vintage furniture)- Marketing content translation: Merchandising reviews, vendor e-mails; content Spanish proofreading. Spanish Market- Editorial, SEO, App, and Website localization.

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  Leckina gmbh

  Aug 2020 - Dec 2020

  Sales administrator & office assistant. (export)

  International trade company (Import/Export) of poultry meat operating within Europe (Germany, Spain, France, Poland) and UK. -MS Office Suite (Word, Excel and Outlook).Tasks: - Accounting: Invoicing to clients, payments, registration, general finance control. Excel and ifood CRM tool. Helping with financial schedule, general administration of the company invoices and documents. Salaries payments...- Quality: products specifications,/claims registration/ knowledge of quality traceability, credit notes, maintain of IFS / BRC certifications updated...- Logistics: packing lists, delivery notes creation to clients in companys format. Purchasing the transport, trucks orders, issuing transport documents, calling some customers/suppliers for loading and delivery issues.- Spanish Sales manager assistant. - Other administrative tasks: e-mails, phone calls, IT contact- International working environment with people from Poland, France, Spain, Germany.. English as the spoken language at the office. Documents arriving in 5 different languages, e-mails answering in 4 different languages. - International trade, export terminology Show less

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  Justschool

  Jan 2021 - Feb 2022

  Sales manager

  Manage Teachers schedules and sales for Spain. Selling.Establish Trial lessons for the kids. Dealing with parents and kids. Helping with technical problems.English communication with the companyAssistance EN>ES Translations

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  Atlax 360

  Mar 2022 - Dec 2022

  Credit risk management (saas) b2b appointment setter & sales

  Automation of credit risk management processes in multinational companies. In charge of getting appointments among national and international financial directors of large (+500 clients) and known companies such as the logistic group MSC, Coca-cola... Some of the tools I learnt to use: CRM Microsoft Dynamics, Linkedin sales, Luscha, Google environment for the whole team, call programs, excel, Outlook.... etc sales, CRM (Microsoft Dynamics), PowerBI, Excel.

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  Electricbrands ag

  Jan 2023 - Feb 2024

  Account manager xbus/evetta b2b sales

  B2B sales. German Company: Electric Brands Products: electric cars (XBUS and Evetta). -Wholesales process, closing contracts.-Meetings preparation-Creation of documentation and Marketing materials-Supervision of process within the team. Content and strategy marketing improvement

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  My top tour

  Oct 2023 - now

  International csa and marketing assistant (es/de/fr/en)

  Salesforce CRM HubSpot International customer service Complaints management Customer Support Customer information Sales B2C Hotels bookings Alhambra tickets sales Andalucía others monuments sales Supporting other teams departments (Bookings, Operative, Marketing)