Experience

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  Brmalls

  Feb 2011 - Apr 2013

  Senior administrative assistant -

  Audit sales made daily in all stores at the mall, maintaining good communication with customers and employees, and acquiring knowledge about the different operating systems. Also giving information related to the structure and service of the mall and stores, checking the average ticket and other relevant information, aiming at constant improvement. After weekly audits, perform closings, comparing reported values and holding meetings with owners to provide the best experience. And after an excellent performance within the company with 3 months of internship, I became a Senior Recruiter in the management and development of the team of 150 audit interns at Catuai Shopping, consolidating sales information and providing information to the commercial and marketing areas through various analyzes.Skills: Team management · Data analysis · Tax audits · Planning Show less

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  Lumens inteligência contábil

  Feb 2016 - Oct 2016

  Secretary

  At Lumens, I had the pleasure of having my first experience as an Executive Personal Assistant. I served as the first point of contact for all clients that come into the office. My daily activities included:- Front office reception, greeting visitors, responding to telephone, e-mails, in-person requests for information, and data entry.- Calendar management and meeting arrangements- Travel coordination and expenses management- Document preparation, handling confidential information Show less

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  Sabin medicina diagnóstica

  Nov 2016 - Nov 2020

  Customer service

  - Responsible for receiving customers, ensuring the best possible reception and meeting the needs of each one, registering medical requests, requesting authorizations from health insurance plans and providing excellent service.- Receipt of cash and card payments, with care in registering and completing the required documents, in order to facilitate administrative processes.- Flexible and adaptable, going through 5 units to meet the necessary demands where I had contact with all the processes of each unit- Working within a unit with great growth potential, bringing great results to the company and tripling the revenue. Show less

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  Self employed

  Jul 2021 - now

  Assistant