Experience

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  Indian institute of technology, kanpur

  Jun 2016 - Jul 2016

  Summer research intern

  Research intern at M.S.E. Dept. I.I.T., Kanpur Project Title : Biodegradable films for protein patterning- Prepared the films using functionalizer and cross-linker- Reduced the water swelling property from 350% to 80%- Optimized the material and time consumed during the preparation of the films

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  Innovest advisory services private limited

  Dec 2016 - Dec 2016

  Research intern

  - Worked in the field of hospitality- Collected the data regarding hotels and prepared the excel sheets- Analyzed and differentiated the data based upon different themes for “wowforme.com”- Explored the area of Public-Private Partnerships (PPP)- Learnt about how to prepare the Project Development Reports

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  Indian institute of technology, kanpur

  May 2017 - Jul 2017

  Summer research intern

  Research intern at B.S.B.E. Dept. I.I.T., Kanpur Worked upon two projects :-1) Protein Purification - Extracted the protein Silk Sericin using heat degradation method - Autoclaved the Silkworm Cocoons to extract the protein and further performed the dialysis using 12.5 KDa dialysis bags - Learnt SDS-PAGE technique to visualize the molecular weight of the extracted protein - Determined the graph between O.D. and different concentrations of proteins using BCA protein assay kit with the help of visible spectrophotometer2) Preparation of transparent-flexible substrates - Prepared bio-adhesive films using sucrose, glucose, fructose for treatment of heart diseases - Examined the tensile strength of the films prepared - Optimized the materials used for the preparation of the films Show less

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  High adventure tours - india

  Sept 2018 - Mar 2019

  Business development executive

  Tours and Travel- Analysed the target audience data; made them aware with the services and convinced them to avail tour packages- Established troubleshooting process by ascertaining information and Business Expansion- Collected relevant feedback from the users about the service and suggested improvements to system and procedures

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  Redcarpetup.com

  Apr 2019 - Jun 2019

  Territory sales manager

  - Business Expansion via Selling Smart Card in Delhi Region ( Students / Salaried / Uncategorized Segments )- Approached and convinced one-to-one customers to avail the smart card (Individualized experience with customers).- Made them aware with the product and services; also made them familiar with the benefits of the card.- Coordinated with customers to upload KYC and other relevant documents in the portal to successfully avail the services.- Established troubleshooting process by ascertaining information- Collected relevant feedback from the users about the product.- Provided Client with Solutions, worked on pending databases and converted them into positive leads.- Did Multilevel Marketing : Developed non-salaried business partners and worked with them as a team. Show less

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  Pulsus group ltd

  Jun 2019 - Nov 2020

  Program coordinator

  - Organized International Conferences- Networking with scientists, professors, researchers, students etc. at global level ( US, UK, Europe, Bangladesh etc. )- Used digital marketing techniques: On-Page and Off-Page SEO for promotion of conference - First point of contact for all service related inquiries received via web portals or emails (G Suite, Outlook) or telephonically.- Processed the customer's / client’s registrations, complain, special demand and team queries etc. by communicating with relevantcross functional teams timely and accurately to cater the needs of project.- Coordinated all communications relative to routine quotes, including price information, and Receipts.- Provided promised dates to customer as required and follow through to ensure that commitments are either met or customerreceives advance notice.- Order management (Handling customer from Receiving Enquiry / Sending Quotes / Processing SO / Preparing OrderAcknowledgment / Invoicing / Dispatch).- Updated data over SAP (Sales Force) and prepared MIS reports at the EOD.- Checked plagiarism of abstracts and proofread the final draft of conference book, certificates and ID Cards.- Market Research, Building Client Relationship, Revenue Generation Show less

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  Exl

  Oct 2021 - Jun 2022

  Associate consultant (a2)

  - Worked in Operations Consulting : Order Management, Order Entry / Order Intake, Customer Service- Entered custom and stock orders and assisted customers with information on all Client’s products and brands- Ensured timely response to customers regarding claims, problems, order information or other information- Exhibited and understood the quality goals of Client ad meet the SLA’s, recommended corrective services to adjust customer concerns, suggested improvements to systems and procedures, other work as assigned by management- Worked within the team as a resource and to ensure workflow procedures are carried out expeditiously Show less

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  Yes bank

  Apr 2023 - Jun 2023

  Management trainee

  Product Management: Digital Banking Governance and Channels

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  Axis bank

  May 2024 - now

  Product owner

  Digital Business & Transformations: Product Owner