Experience

• 

  Bt

  Sept 2011 - May 2016

  Business manager

  Owner of departmental KPIs, reporting both weekly and monthly on the performance of the CSOC.Lead for stakeholder communications quality, including monitoring quality of stakeholder communications and training colleagues in how to write effective communications during live IT service incidents. Creation of monthly internal newsletter, keeping employees up to date on what is going on within the department and wider areas of BT.

• 

  Acorn industrial services ltd

  Jun 2016 - Nov 2019

  Creating engaging and informative content, including articles, blog posts, white papers and videos. The main aim in this role was to increase organic traffic and present Acorn as a leader in its field. Working across the full marketing mix, including creating email campaigns, managing social media channels, writing web content, creating videos, product photography, designing brochures, catalogues and leaflets, and even creating van designs!

  • Content Marketer

    Sept 2018 - Nov 2019

  • Marketing Assistant

    Jun 2016 - Sept 2018
• 

  Self-employed

  Nov 2019 - Jan 2023

  Copywriter & seo specialist

  Working with clients across almost every industry, including retail, manufacturing, legal, real estate, medical, finance, education and automotive. Creating content and SEO strategies to raise the digital profile of businesses and prioritise brand reputation. Creating content that converts, including blog posts, web content, product descriptions, press releases, white papers and case studies. Optimising content to perform on search engines.

• 

  Eclipse magnetics ltd

  Jan 2023 - Dec 2024

  Digital marketing manager
• 

  Sentry doors ltd

  Dec 2024 - now

  Marketing manager