Experience

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  Grupo perti

  Jul 2010 - May 2012

  Administrating of new talent for the company and human resource administration, recruitment, selection, hiring, payroll and dismissal (severance calculation). Coordinating corporate events, internal communication strategy management, contract controlling file custody, labor relations.• Coordinated the Change Management process, after the merger, to create Grupo PerTI; led the standardization of 90% of the administrative processes and the adoption of the culture change, achieving the adaptation of the talent, within 6 months.• Implemented the Onboarding process for all new employees, which boosted productivity, adaptation and reduced turnover, by 50%, in 6 months.• Restructured the control of incidents and administrative follow-up, for internal and external collaborators, reducing administrative payment errors, by 20%. Show less Elaboration of pre-payroll, recruitment and selection, detecting needs and preparation of training plans, controlling contract expirations, safeguarding files, creating talent attraction strategies, organizing events, petty cash administrating, invoicing controlling, bidding and supplier managing; reporting to the General Manager.• Designed the annual training plan, based on the results of 360 evaluations, which created a possibility to implement effective trainings, saving 15% of the budget. • Defined and documented the company's organizational manual, developing processes and policies, improving lines of communication between the areas of the organization and achieving a 13% reduction in operational errors, in one year.• Imparted workshops on continuous improvement (time management and teamwork), increasing productivity in daily activities, by up to 20%. Show less

  • Talent Management

    Aug 2011 - May 2012

  • HR and Administration Generalist

    Jul 2010 - Aug 2011
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  Masterstroke

  May 2012 - May 2014

  Training coordinator

  Developed and implemented training plans and programs, as well as, delivering open courses with coaching techniques, controlling the operating budget, pre-payroll validating and logistical management of events and services; with a team of 10 employees under my accountability and reporting to the general manager.• Exceeded by 30%, the number of graduates of the "Extraordinary Achievements in Extraordinary Time" program, through the detection of needs and design of Coachee strategies.• Built a customer care, service and retention plan, increasing by 80%, within 5 months, the number of participants in the courses taught, directly impacting billing. Show less

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  Lhh

  Jul 2014 - Apr 2023

  In charge of designing organizational development strategies, to increase productivity, accountable for the management of the entire recruitment and selection process, onboarding process, developing the training plan for collaborators on a national level, defining policies, processes and procedures for the area, based on the objectives of the organization, implementing KPI's based on job profiles, as well as performance evaluations. In charge of managing the area's budget, ensuring compliance with the standards of each project, generating service delivery reports on an international and national level, as well as, to global clients in the technology, financial, automotive, consumer, pharmaceutical, retail and energy sectors.Lead a team of more than 50 collaborators under my leadership, reporting to the General Director of LHH Mexico.• Led the design, development and implementation of the LMS platform, for the organization's employees, ensuring effective remote training, which increased productivity by 25%, within 6 months and reduced $900,000 MN in operating expenses.• Defined the Human Resources strategy, for the opening of two additional offices in Mexico (Tijuana and Cd. Juarez), which increased 100% of the effective operation, in each office, within 2 weeks.• Incorporated the new management model (Hybrid) during the COVID 19 pandemic, carrying out a training plan for all national personnel in 2 weeks. This model increased 58% of the company’s income, compared to the previous year, in addition to the quality of life, of the collaborators.• Increased by 40%, the area's productivity within one year, through the definition of KPI's, job descriptions, performance evaluations and feedback sessions.Drove the organizational strategy for the change of location of the Corporate Offices, monitoring the organizational climate, resulting in 100% retention, of a talented staff. Show less Design and implementation of training plans and programs for the 3 business units, ensuring engagement and operational usefulness, as well as, guaranteeing the satisfaction of strategic customers in the technology, financial, automotive, consumer, pharmaceutical, retail and energy sectors.Defining improvements in the operation and communication processes, with the areas and internal customers, ensuring that the records of the information, of each client and progress of the service, were in Salesforce (ERP of the company).• Developed and delivered the National training program for the commercial and consulting areas in the use of operating systems, reducing operating costs by 30%, within 7 months, saving 15MDP.• Secured the start-up of 90% of the clients, through the design and implementation of an engagement model, highly oriented to people in transition, this allowed the company to bill 65MDP in that year.• Implemented improvements in project development processes, performing an in-depth analysis, ensuring the operational profitability of 30%, of each project, within 6 months Show less

  • Training and Organizational Development Manager

    Jan 2016 - Apr 2023

  • Sr. Training and Operations Coordinator

    Jul 2014 - Jan 2016
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  Yuliana méxico

  Jul 2023 - now

  Gerente de talento humano