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Thomas Merkouris

Thomas merkouris

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location of Thomas MerkourisGreece
Phone number of Thomas Merkouris+91 xxxx xxxxx
Followers of Thomas Merkouris571 followers

  • Timeline

    Current Company
    Jan 2003 - now

    Customer Engagement Solutions (CC) Engineer Team Leader

    Barphone
    Athens, Attiki, Greece

  • About me

    Customer Engagement Solutions (CC) Engineer Team Leader

  • Education

    • Technologiko ekpaideutiko idrima, lamias

      1999 - 2003

    • Cisco networking academy

      2004 - 2004
      Ccna

  • Experience

    • Barphone

      Jan 2003 - now

      • Customer Engagement Solutions (CC) Engineer Team Leader

        Jan 2023 - now

      • Customer Engagement Solutions (CC) Engineer

        Jan 2010 - now

      • Software Engineer

        Jan 2003 - now

  • Licenses & Certifications

    • Avaya certified associate (aca) - implement avaya voice self service

      Avaya

    • Avaya certified implementation specialist (acis) - avaya aura® contact center

      Avaya

    • Avaya certified associate (aca) - implement call center

      Avaya

    • Avaya certified associate (aca) - aca - design avaya voice self service

      Avaya

    • Genesys cloud cx: professional certification

      Genesys
      Jan 2022
      View certificate certificate

    • Avaya certified specialist (acs) - implement avaya voice self service

      Avaya

    • Cisco certified network associate (ccna)

      Cisco

    • Avaya experience portal with proactive outreach manager support certified

      Avaya
      Jan 2019
      View certificate certificate