Experience

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  Rocky mountain events / rocky mountain singles

  Dec 2000 - Feb 2014

  Business owner
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  Blaster bouncer jumping castles inc

  Nov 2013 - Sept 2016

  Operations manager

  ➢Managed deliveries of inflatable bounce houses, waterslides, carnival games, and concessions➢Ensured drivers met strict delivery schedules while offering excellent customer service and following safety protocols➢Communicated directly with business owner regarding goals, performance, and profitability➢Increased customer satisfaction survey ratings from approximately 75% to over 95% in the first year as manager

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  Cvs pharmacy

  Nov 2016 - Nov 2020

  Store manager
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  Homie

  Feb 2021 - Apr 2024

  Compliance associate / transaction lead / market manager / listing agent / pricing specialist

  Compliance Associate 02/2024 - 04/2024Transaction Manager 10/2023 - 02/2024Market Manager / Listing Agent 05/2022 - 09/2023Pricing Specialist 08/2021 - 05/2022Transaction Coordinator 02/2021 - 08/2021I started at the bottom and moved steadily up during my time at Homie. Through layoffs and organizational changes, my versatility allowed me to remain with the company until the end of Homie as we knew it.I honed my operational and management skills thanks to leadership that believed in my abilities and offered me some amazing opportunities to grow. I learned that I loved operations, process efficiency, and finding solutions to problems. I also found that I am very good at data management, contract management, and compliance review.Some of the highlights of my various positions include:➢Managed a team of agents that produced $105M in volume in 2022 and 2023➢Participated with the senior operations team to monitor KPI’s, implement new software, and evaluate processes➢Cross-functional collaboration with leaders in other business lines to ensure accurate and timely flow of information➢Created and maintained a data management and CRM for agents and coordinators using Monday.com that included automations, notifications, and reporting➢Completed eleven real estate transactions in 2023 in addition to my management duties➢Verified the accuracy and completeness of all real estate documentation produced by agents to ensure compliance with Commission rules➢Collaborated with multiple departments to create SOP's for new positions➢Organized files and maintained flow of information between parties involved in the real estate transaction using multiple software programs, including Skyslope, KvCore, and CTM➢Made pricing recommendations for listing agents using multiples methods and tools to evaluate the current market➢Responsible for payroll, expense reporting, and other administrative duties Show less

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  The princeton review

  Apr 2024 - now

  Administrative contract associate

  My core responsibilities focus on data management, contract compliance, and billing in support of the sales and accounts receivable teams using Salesforce, including:➢Reviewing incoming contract and orders for accuracy and completion➢Managing contract data, orders, and invoice records using Salesforce and other software programs➢Processing and invoicing student enrollment requests for course vouchers and self-paced courses➢Completing on-going audits of renewal opportunities in Salesforce to ensure records are complete and accurate for future contract renewal notifications➢Reviewing monthly reports to identify accounts in need of additional invoicing based on services provided➢Troubleshooting issues or discrepancies with the sales and client services team Show less