Raquel Martin

Raquel martin

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location of Raquel MartinLos Angeles, California, United States
Phone number of Raquel Martin+91 xxxx xxxxx
Followers of Raquel Martin344 followers
  • Timeline

    Nov 2006 - May 2010

    Property Manager

    Mani Brothers Real Estate Group
    Nov 2010 - Sept 2018

    Property Manager

    Brookfield Office Properties
    Figueroa at Wilshire
    Nov 2018 - Oct 2020

    Senior Property Manager

    Cushman & Wakefield
    Current Company
    Jan 2022 - now

    Senior Property Manager

    Lincoln Property Company
  • About me

    Senior Property Manager at Lincoln Property Company

  • Education

    • California state university-northridge

      -
      B.a. urban planning
  • Experience

    • Mani brothers real estate group

      Nov 2006 - May 2010
      Property manager

      Attentively managed day-to-day operations of two “Class A” high-rise buildings totaling over 400,000 sq. ft. while undertaking a $28 million renovation. The renovation included enclosing the ground floor plaza and constructing a penthouse club on the rooftop, resulting in a growth of 35,000 sq. ft.• Successfully directed multiple construction projects, including re-skinning of building’s exterior and a complete modernization of 10 elevators while maintaining 90% building occupancy. Simultaneously, managed the improvements of all interior common areas, which increased operational efficiency and property values.• Proactively managed tenant relations by maintaining close direct communication with 85 entertainment industry tenants. Successfully contributing to tenant retention level above 90%, in effect increasing lease rates andincreased revenue Show less

    • Brookfield office properties

      Nov 2010 - Sept 2018

      Efficiently manage the day-to-day operations of a 52- story “Class A” high-rise property, which includes an open Plaza and a 5 level underground parking garage and provide support to the Senior Property Manager, as well as Senior Leadership.• Developed and instituted a Best Practice Tenant representative meeting as an alternate form of tenantengagement. Also, maintain a close working relationship with tenants through regularly scheduled meetings and proactive communications.• Diligently enforce lease requirements and monitor client satisfaction to secure renewals. Review and abstract lease agreements, as well as create Notice of Lease Term (NLT) documents to confirm lease term dates.• Effectively managed Tenant and Capital Improvements; ensuring projects were completed timely and within budget. Worked closely with Engineering Team, ensure projects are compliant with property standards.• Proficiently developed and managed $10 million annual Operating Budget, while maintaining a maximum 3% increase year over year, as well as preparing the Capital Budget by reviewing 10-year Capital business plan. Accurately generate financial reports, including monthly & year-end accruals, monthly and quarter end reports with variance explanations. Proactively monitor accounts receivable, ensuring timely collection of payments.• Strategically solicit, negotiate, and administer vendor service contracts. Developed project specifications for vendor Request for Proposals (RFP), ensuring cost effectiveness.• Provided leadership and continuous mentoring to the operations team, including engineering, security,administrative, janitorial, and parking. Promote a positive work environment through clear communication and collaboration. Improved staff productivity by establishing development plans for department heads. Through these investment practices, many team members have developed as strong managers and promoted to higher positions. Show less Proficiently provided support to the Property Manager in the day-to-day operations of a “Class A” property, which included a 41 story building, 2.5 acre open Plaza and a 3 level outdoor Retail Center.• Conducted daily property inspections and delegated work orders to appropriate departments for resolution, as well as coordinated general building and site maintenance repairs to ensure timeliness.• Skillfully assisted in preparing and managing the annual operating budget, monthly and quarterly reports. Review expenses on a monthly basis and identify and explain variances. Prepare regular reports including retail sales, statistics, and collections.• Effectively contributed to the 50 million dollar Retail Redevelopment Fig at 7th Project by working closely with the General Contractor, the Brookfield Team and Tenants on project coordination.• Managed numerous retrofit projects increasing operational efficiency and ultimately earned Ernst & Young Plaza the LEED Platinum Certification, ranking the building 8th in the world (in terms of points achieved under the LEED® EBOM program) and 2nd in the U.S., the BOMA 360 designation, and 95 Energy Star rating.• Property team participated and won the 2013-2014 Pacific Southwest Regional TOBY Show less

      • Property Manager

        Nov 2013 - Sept 2018
      • Assistant Property Manager

        Nov 2010 - Nov 2013
    • Cushman & wakefield

      Nov 2018 - Oct 2020
      Senior property manager

      Managed day-to-day property and in-house parking operations. Performed routine property inspections, including 5-Level Parking Garage, with a cost-effective approach, while always maintaining a high standard.• Maintained ongoing Tenant communication through scheduled visits, calls, and email.• Developed and managed annual operating and capital budgets, as well as prepared monthly and quarterly financial variance reports, reforecasts, and CAM reconciliations, in accordance with Property Management Agreement. Also, collaborated directly with property owner on ad-hoc reports.• Diligently monitored and ensured prompt collection of management fees and reimbursements.• Provided Team direction and leadership, promoting development and collaboration to ensure we met all business goals and exceeded where possible.• Our Team earned an overall 2019 Kingsley Survey rating of 4.42 (out of 5), outperforming prior year (4.38) as well as the owner’s portfolio (4.28). Additionally, we received 100% tenant response.• Created narrative for the BOMA 2019 Regional TOBY submission, which ultimately led to a WIN in our category Show less

    • Lincoln property company

      Jan 2022 - now
      Senior property manager

      • Attentively manage day-to-day operations of three Class A mid-rise buildings and 5-Level Parking Garage, with a cost-effective approach, while always maintaining a high standard. • Develop and manage annual operating and 5-year capital budgets, as well as prepare monthly and quarterly financial reports, reforecasts, and CAM reconciliations, in accordance with Property Management Agreement. • Diligently monitor and ensure prompt collection of management fees and reimbursements.• Proactively manage tenant relations by maintaining close direct communication with all tenants. Successfully contributing to tenant retention in effect increasing lease rates and increased revenue.• Ensure efficient delivery of services and maintenance to the properties through on-going communication with service providers. Conduct routine inspections and confer with vendor representative to ensure the highest level of service.• Work collaboratively with all functional groups to ensure ongoing successful service to clients.• Provide Team direction and leadership, promoting development and collaboration to ensure we meet all business goals and exceeded where possible. Show less

  • Licenses & Certifications

    • Real estate license

      California department of real estate