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Shalini Surian

Shalini Surian

Customer Service Representative

Followers of Shalini Surian330 followers
location of Shalini SurianMalaysia

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  • Timeline

  • About me

    Errant thinker

  • Education

    • Taylor's University

      2005 - 2006
      Diploma Mass Communication/Media Studies

      Aktiviti dan Persatuan:Indian Cultural Society (Secretary)

    • Brickfields Asia College

      2012 -
      Foundation degree Law

      A-Levels + LLB (Hons)

  • Experience

    • Lazada Group

      Jul 2012 - Nov 2013
      Customer Service Representative

      -Answer calls/emails on customer queries regarding website navigation, pricing, and orders

    • American Express

      Apr 2016 - now
      Relationship Manager

  • Licenses & Certifications

    • Digital Skills: Grow Your Career

      Accenture
      May 2018
      View certificate certificate

    • EF SET English Certificate 78/100 (C2 Proficient)

      EF Standard English Test (EF SET)
      Apr 2018
      View certificate certificate

    • Certification in Early Childhood Education

      Smart Reader Worldwide
      Aug 2011
      View certificate certificate

  • Honors & Awards

    • Awarded to Shalini Surian
      WINNER & Best Speaker of The Big Debate EDGE Committee, American Express Mar 2017 The Employees Driving Growth & Excellence (EDGE) Committee is an internal engagement platform spanning across 1500 employees. The Big Debate required teams of four to critically assess the given topic, then concisely and emphatically argue in a public forum. The topics ranged from current (millennial needs at the workplace) to contentious (women need to be more assertive to take up senior management roles). I was awarded Best Speaker for the Semi-Finals & Best Speaker Overall.
    • Awarded to Shalini Surian
      Most Compliments - EMail | Feedback | Social Media (Q2 - 2016) Singapore Consumer Engagement Network, American Express Aug 2016 Fresh out of the training classroom and besting 90+ senior co-workers to bag RM250 worth of AEON vouchers and recognition.
    • Awarded to Shalini Surian
      Best Sweet Talker - OJT Batch 04/2016 American Express Apr 2016