Mohamed Irshad

Experience

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  Chase4net IT Solution

  Feb 2007 - Mar 2008

  System Administrator

   Administering the whole IT infrastructure – Switches, firewalls, routers and switches. Solving Hardware and Software problems. Implement Group policies within the corporate environment and ADC, performing resource provisioning and troubleshooting. Implemented Disk management on our server using LVM, file system and volume management. Monitoring and troubleshooting issues with VM machine and systems. Gather and collate Network requirements by working with clients and colleagues. Show less

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  CMC Private LTD., Chennai

  Jun 2011 - Mar 2014

  Network Engineer

   Support and resolution experiences with Windows OS, outlook and connectivity issues. Identifies and resolves technical issues and/or research recommends effective solutions. User remedy ticketing system to record, open, close ticket and follow up with user issue. Configuring and troubleshooting CISCO 2600 and 2800 series routers & 3Com Layer 2 Switch. Managing Network connectivity from main office to more than 15 Drilling and Production site. Travelling to client site to help with install, deployment, troubleshooting and replace hardware in computer and laptops. Show less

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  Exeon International LLC

  Jun 2014 - Oct 2015

  Information Technology Support Engineer

   Provide on-site and remote end-user services, including helpdesk and technical support services. Created, updated and maintained document workflows, user resources and IT processes. Enforced IT Policies including security, email accounts, password and compliances. Daily Co-ordinating with dealer, reseller and end-user. Regular monitoring & follow up for call closure with engineers, dealer and logistics team.  Installed, upgrade, replace routers, switches, patch panel, servers, NAS Storage and network cables as needed. Configuring and creating, adding, removing VLAN, trunks etc on CISCO routers and switches. Troubleshoot and resolved DNS and DHCP issues in various Server OS. Installing and configuring CCTV cameras and biometric in different sites in UAE. Install new, rebuild existing PCs and MACs, configuring hardware, peripherals, services, setting directories and Storage. Show less

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  Essel Group ME

  Nov 2015 - now

  IT Engineer

   As an IT Engineer, I helped manage the daily internal helpdesk operations of a fast scaling startup including internal desktop support of all laptop and desktop. Supported a user base of 100+ employees both local and in remote offices in London, Kenya, Eritrea and Egypt. To Configuring and Maintain Network properties like CISCO Routers, Switches, Aruba Router, Linksys, Dell and Fortinet Firewall. Deploy all kind of workstations, Servers and Printers, installing operating systems, applications and configuring ADC, Domain Controller etc. Implementing Office 365 more than 100+ users and controlling administration such as creating an account, permission, resetting password, creating group email account etc. Implementation of Monday.com for Visual operation Management for 100+ users. Install and maintaining security camera 50+ in building and Office area. Maintain and configuring Avaya telephone systems and troubleshooting in basic level. Configuring site to site VPN from Dubai office to Overseas office and assistance for operations in Kenya regarding Network Solutions. Show less