Zbynek Majer

Experience

• 

  Le Clan Prague

  Jan 2005 - Jan 2008

  Music Club Manager

  Managing music club during my university studies of Management and Economics. I had responsibility to operate the bars, deal directly with clients to develop successful operational and marketing strategies.

• 

  Bar Fly Prague

  Jan 2009 - Jan 2010

  Music Club Owner

  Music Club owner in charge of the management. The aim was to ensure smooth operations at all levels in the club in order to make profit from its operations and also to provide unrivaled service to patrons. Main responsibilities: - event management, marketing, staff management, administration, invoicing

• 

  Searle Lane & Social - COOK BROTHERS BARS LIMITED

  Jan 2010 - Jan 2011

  Bar & Restaurant Manager

  Bar & Restaurant manager in charge of the management in Queenstown, New Zealand.

• 

  The Gift Shop

  Jan 2011 - Jan 2012

  Founder of The Gift Shop

  E-shop with focus on importing of adult toys products.

• 

  YOUR SPACE ARCHITECTURE LIMITED

  Jan 2011 - Jan 2012

  Sales Manager

  Sales Manager responsible for import of Swiss Oak furniture Yask. Member of team responsible for organising events such as Designblok, For Furniture and others.

• 

  OKIN Process

  Jan 2012 - Jan 2014

  Project and Delivery Manager

  - Coordinating, planning and managing various project activities to ensure that they are carried out effectively. - Processing customers’ requests for connecting a new service or a change of an existing one. - Coordinating, planning and maintaining set service delivery processes and leading them towards successful implementation. - Direct communication with external customers during the whole project and regular follow up. - Proactively developing and maintaining customers’ relationships. - Dealing with internal teams assigned for the project in order to deliver the service on time and in required quality. - Responsibility for time management of the project and fulfillment of the requested delivery times. - Solve arisen problems according to set procedures and manuals, appropriate communication with the customers in timely manner and handling escalation processes. - Orders processing, data monitoring and its updates in the internal system. Zobrazit méně

• 

  Tieto

  Jan 2014 - Jan 2018

  Continues Service Manager

  - Member of extended customer team- Responsible for a service quality for a major customer from Finnish public sector under Hansel Frame Agreement - Customer interface in the operational level in the assigned area- Ensuring that all the services are provided in alignment with Agreements and SLAs- Actively managing virtual team of specialists and also initiating and overlooking operations process creation and implementation in Tieto

• 

  Tietoevry

  Jan 2018 - Jan 2023

  Ensuring that all work is completed on time and to the highest quality standards possible. My main focus was project management, B2B sales, communication, problem-solving, organization, networking and workshop facilitation. An Expat living in Oslo working as Business Consultant (Ambassador) between TietoEvry and telecom company Telia Company. Project manager responsible for business development and clients relationship.My main focus was project management, B2B sales, communication, problem-solving, organization, networking and workshop facilitation.

  • Senior Business Consultant

    Jan 2022 - Jan 2023

  • Business Consultant

    Jan 2018 - Jan 2022
• 

  GrowJOB Institute

  Jan 2023 - now

  External Consultant