Experience

• 

  Macy's

  May 2011 - Aug 2013

  Sales associate

  Responsible for working in all departments and gaining new product expertise with ease in order to assist customers. Answered consumer questions about products and suggested additional product purchases.

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  Washington state university

  Aug 2012 - Jan 2015

  Assisted and mentored incoming students through a three-day orientation program. Equipped students with the information and resources needed to be successful at Washington State University. Provided a comfortable experience and lasting resource for all students. Fielded incoming admissions phone calls and assisted potential students by answering questions about the admissions process and their personal applications. Increased student enrollment by providing guided tours to prospective students and their families. Receptionist for the admissions lobby for a semester.

  • Orientation Councelor

    Jan 2014 - Jan 2015

  • Student Ambassador

    Aug 2012 - May 2014
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  In home child care

  Sept 2014 - Sept 2015

  Child care provider

  Provides exemplary care and guidance for three children ages 3 through 6. Coordinates activities that are safe, age appropriate and educational.

• 

  First and goal hospitality

  Sept 2015 - Jan 2020

  Cashroom clerk

  Issues banks to cashiers. Verifies cashier deposits. Prepares deposits to bank, according to bank's instructions. Ensures that sufficient change fund is on hand. Performs audits of cashier banks. Maintains accurate and secure cash handling procedures. Effectively communicates verbally with staff and guests. Perform other duties as assigned.

• 

  Emerald city athletics

  Sept 2015 - Jul 2016

  Receptionist

  Provides warm and welcoming service to incoming guests while checking in. Assist members with questions. Responsible for greeting guests, running the till, recording sales and answering and directing all phone calls

• 

  Halo branded solutions

  Nov 2015 - now

  Achieve each client's marketing objectives through branded merchandise solutionsEnsure on-time and on-budget delivery of solutionsOwner of the client experienceRevenue accountability for a portfolio of key accounts; meet targeted revenue growth and marginExpand existing account revenue by introducing HALO's unrivaled set of capabilitiesManage a portfolio projects with varying clients, timelines, priorities, costs, and logistical complexitiesProduce creative and accurate quotes and presentations using innovative product ideasUtilize vendor relationship and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needsOnboard new clients to HALO ways of working: ordering, approvals, quality, production, and moreModel HALO values of Ingenuity, Inclusion, and Determination while working collaboratively as one, national teamManage client expectations through effective communication of project changes, order timelines and status updates to internal and external stakeholdersContribute to winning new client accountsMaintain accurate and up-to-date records of quotes, orders and art proofsGenerate reports to track open orders and billing progress Show less • Responsible for successfully implementing and executing custom account projects and meeting targeted revenue growth plans for key client accounts from year-to-year. • Coordinates and executes multiple account projects with varying timelines, priorities, lead times, costs and logistics complexities, while successfully managing and meeting client expectations. • Presents creative product ideas to support and enhance the client’s branding strategy. • Identifies and implements resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs. • Communicates project changes and status updates to internal and external stakeholders. • Provides order timelines and ensures on-time delivery. • Educates and guides client expectations regarding the company’s order and approval processes, quality standards and production timelines. • Builds strong business relationships with clients, internal resources and suppliers. • Manages and maintains accurate and up-to-date records of quotes, orders and art proofs. • Generates reports and analyzes sales forecast, open orders and completed jobs. Show less The Inside Sales Coordinator role is responsible for supporting the efforts of an Account Manager in managing, maintaining and growing accounts. The position incorporates sales, customer service and project management duties. The Inside Sales Coordinator works with people in various functions and levels of responsibility within the company. Essential duties and responsibilities include: providing sourcing ideas and quotes to support and grow the Account Managers client base; Manage existing business by ensuring Sunrise's product quality and service standards as well as the Client's expectations are met; Manage projects with varying timelines, priorities, lead times, costs and logistic complexities and communicate effectively to internal and external stakeholders. Show less In addition to the sales support responsibilities, the Sales Support Lead works closely with the Sales Ops Manager to build and supervise the Sales Support Team; accepts additional tasks and projects that are associated with managing the Sales Support Team, which can include, but are not limited to: generating reports; providing reviews and constructive feedback; scheduling and running team meeting and activities; monitoring team workloads; provides input on strategies and suggestions for process and policy improvement; promotes teamwork and positive attitude. Also corresponds directly with clients regarding order updates, obtaining approvals and order related information; manage large opportunity and high revenue orders. Show less

  • Senior Account Manager

    Jan 2022 - now

  • Account Manager

    Jan 2019 - Jan 2022

  • Inside Sales Coordinator

    Nov 2017 - Jan 2019

  • Sr Sales Support Specialist Lead

    Oct 2016 - Nov 2017

  • Sales Support Specialist, Assistant Tranier

    Apr 2016 - Oct 2016

  • Sales Support Specialist

    Nov 2015 - Apr 2016