Experience

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  Claro

  Mar 2003 - Aug 2005

  System analyst

  – System Analyst(2003-2005), member of internship program(2003) – Working at IT department on development and on going Billing Team (Amdocs Billing system). Activities:- On going: Implementing solution of Billing Jobs problems and rejections, solving database inconsistencies within Billing, Rater, Co-Billing and Front-End modules.- Analysis of Quality Assurance Billing reports- Projects: o Development of the new bill to the Billing system GSM (Mobile – Amdocs) from CLAROo iBilling – bill’s recovery by the web in PDF files using a bill format tool.o Perform acceptance tests of new price plans for post-paid systemo Implantation project of Co-Billing and SMP Show less

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  Link consulting

  Aug 2005 - Jul 2007

  Senior consultant

  Working at IT area especially in the Pricing Pos Paid Team at VIVO (a largest Brazilian mobile phone Company). - Executing requirement analysis and set up of new products on Vivo billing system(Atlys – Convergys). - Tests : Creating new tests cases, development of scripts and construction of necessary data to perform Billing tests related to acceptance environment, report and defect tracking. - Solving of production environment issues from Billing system (Atlys) in Vivo Pricing Team. - Building and perform of data inquire from Pricing and Reference tables, using PL/SQL and Shell Script within Unix environment, to care of necessities from client’s users. Show less

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  Atos origin

  Aug 2007 - Nov 2010

  Senior consultant

  Since 02/2010 - Working as project leader at Interface - Pre-Paid area: specification, analysis and project management. From 09/2008 to 01/2010 - Working as Business Configuration team coordinator. Controlling the schedule and resource allocation, negotiate the deliveries date with the customer. Reporting directly to the TIM manager. From 08/2007 to 08/2008 - Working at Interface On-line systems of Pre-Paid area using Java, BEA/Weblogic,SQL, Unix and Linux. Activities: requirement analysis, test plans and test cases, estimation to deliveries of Business ConfigurationExperience on Front End System (ASP - engineering) and MIPP (SOA system - engineering) at projects as Number Portability, production issues, rollouts and baby-sitting. Show less

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  Hewlett-packard enterprise services

  Dec 2010 - Mar 2017

  Project manager

  Working as Delivery Project Manager for Nextel Brazil:Controlling scope, costs, schedule, risks, performing client facing and status report.Nextel – Managing projects: CRM, Billing (BSCS), System integration, SOA and tests. Main projects: Nextel Digital(digital platform for Mobile activation) - 2016 , BSCS Linux Porting (Performance Tests) and OIC new rules(Oracle Inventive Compensation new set ups and customization).Working as Delivery Project Manager for Claro TV (2015)– projects that involves: project development and testing.Nextel Brazil– Working in Solutioning & Pre Sales Team: executing the project feasibility, estimation of effort and costs, analyzing business requirements, building Project Order of new requests, RFP responses, planning: costs, schedule and scope. Show less

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  Dxc technology

  Apr 2017 - Aug 2018

  Project manager

  Working as Delivery Project Manager for Nextel Brazil:Controlling scope, costs, schedule, risks, performing client facing, managing resources and status report.Nextel main projects: Nextel Digital(digital platform for Mobile activation) - 2016 and BSCS Linux Porting (Performance Tests).Working as Solutioning & Pre Sales: executing the project feasibility, estimation effort and costs, analyzing business requirements, building technical and commercial proposals and RFP responses. Show less

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  Gera - gestão de modelos comerciais

  Aug 2018 - Sept 2019

  Project manager

  Working as Project Manager controlling scope, costs, schedule, risks, performing client facing and status report. Serving clients from Brazil and latin america, projects related to direct sales and multichannel platform.Participation in projects to implement the GERA platform in new clients.Assistance in defining processes and indicators for the PMO area.

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  Dxc technology

  Sept 2019 - now

  It manager and solutioning leader

  From Jan/2023 to Now: Working as Leader of Solutioning & New Business Strategy for the Claro Brasil account.From: Sep/2019 to: Dec/2022 - Working as Delivery Program Manager of the Claro Brasil account supporting CRM, Sales, Technology and Infrastructure projects. Success Cases: Database migration of a huge and complex ecosystem to Oracle EXACC database. Implementation of the new Disaster Recovery environment on Oracle Cloud (OCI).