Uttiya Basu Majumdar

Experience

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  NEXUS INFORMATION SERVICES CO

  Jun 2001 - Dec 2002

  Editor-Analyst

   Responsibilities:o Gleaned information from various Spanish and English websites pertaining to the client requirements; troubleshot client queries and provided them with accurate informationo Compiled, proofread, and finalized information to ensure customer delight. Provided appropriate inputs; diligently edited the data required by various clientso Organized pre-sales campaign by circulating sales letters

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  DELOITTE, HYDERABAD

  Jan 2005 - Dec 2006

  Proof Reading Analyst

   Responsibilities:o Led a learning unit creation project (in PowerPoint, MS Word, and Excel) to cater to Audit Enterprise Risk Services (AERS)o Achieved success in completing cross-functional projects namely "US Deployment Handbook”, “Onsite Pathfinder”, and so ono Systematically developed “Champion's Training material” required for classroom presentationo Trained a team of 12 word processors, proofreaders along with a co-lead for the “NAERSL” project

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  UBS (popularly known as Swiss Bank)

  Mar 2007 - Dec 2008

  Senior Document Specialist

   Achievements:o "Outstanding Performance for Quality" Award Responsibilities:o Developed, designed, and edited presentations based on bankers' briefingo Successfully imparted effective training to newly recruited quality auditors/editorso Recognized as a front-running proofreader to get signed off to work live, firsto Prepared email campaigns and drafted messages on behalf of the Delivery Head

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  DMV BUSINESS & MARKET RESEARCH PVT. LTD

  Dec 2008 - Oct 2009

  SENIOR ANALYST (Business Review Team)

   Responsibilities:o Led a teamo Sourced and drafted news, wrote blogs, created newsletters, and built event calendarso Was responsible for team's output, performance and appraisal cycle; coordinated with IT teamo Monitored websites and submitted weekly reports on web traffic

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  NGO - Jana Sanskriti - Centre for Theatre of the Oppressed

  Nov 2009 - Nov 2011

  Community Worker

   Responsibilities:o Edited video content and uploaded on Web site AUSIB and YouTubeo Assisted students prepare market reportso Continued blog-campaigningo Interviewed authors and reviewed books for Bookchums websiteo Arranged for online contestso Tracked Web sites using Google Analyticso Rendered voluntary services to NGOs - Jana Sanskriti Centre for Theatre of the Oppressed and to Diya (orphanage for HIV+ children), a Ford Foundation Initiative

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  NTT DATA

  Nov 2011 - May 2013

  Proposal Development Team (EQA Team Lead)

   Achievements:o Spot Award for “Dedication towards Work” Responsibilities:o Created brochures, fliers o Published articles on SharePoint team portalo Monitored team portalo Imparted trainingo Prepared and edited presentation and document deliverableso Re-created images and introduced animationo Quality-checked worked-on versions of documents

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  IBM

  May 2013 - Oct 2013

  Workforce Enablement Specialist - Global Marketing Center

   Achievements:o Trainer’s accolade on successfully completing process trainingo Stakeholders’ correspondence on meeting and surpassing expectations Responsibilities:o Responsible for internal communications – Software Middleware GroupDelivering relevant and quality communications to keep the IBM Communities informed about the up-to-the-minute updates. This includes reducing audience fatigue and increasing the brands’ relevancy in other sections of the business. Development – Using Lotus Notes and Photoshop, designing newsletters, composing newsletter articles, and reviewing newsletters Generating, maintaining, and updating distribution lists for internal communications Blog writing for intranet websites (The Invisible Thread, dW/developerWorks) Publishing newsletters – monthly, as and when stories are ready, using Oltruta and Unica tools Maintenance – Collating, packaging, and sharing communications through online communities to keep members abreast of the brands. Archiving newsletters on NewsStand database Reporting – Ensuring insightful and accurate reports on newsletters, with recommendations for improvement  Setting up and maintaining communities and wikis on intranet Event management – Contacting sales representatives for scheduling client interviews and managing invitation and interview process (InterConnect 2013) Contributing to building client reference case studies Show less

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  HGS - Hinduja Global Solutions

  Jan 2014 - Jan 2019

  Manager - Marketing & Corporate Communications

  Achievements: HR applause for excellent coverage and publication of in-house event details Credit of increasing the Intranet traffic from targeted 8 lacs to 28 lacs during an innovative campaign in 2 months Nominated and reached the finale of Eureka Awards for Process Innovation for 2017Responsibilities:Handling the Intranet as a one-man team, including daily article sourcing, writing, editing and publishing. Also, maintaining website hygiene and improving traffic. Created various functions & operations pages across India to represent multiple teams by providing them an online presence within the organization. Demonstrated excellence in increasing the Intranet traffic from targeted 8 lacs to 28 lacs/month during an innovative campaign in 2 months. Expertise in working with the social media team to brand employee activities within and outside the organization, along with the designers for promotional activities – helped creating mailers, banners and screensavers. Nominated and reached the finale of Eureka Awards for Process Innovation for 2017. Show less

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  EY

  Jan 2019 - now

  Internal Communications (Brand, Marketing & Communications)

  • Supervising Associate

    Jan 2019 - now

  • Supervising Associate - Internal Communications (EY)

    Jan 2019 - now