Experience

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  Boundtree medical

  Sept 2008 - Mar 2010

  Warehouse worker

  I would focus on orders, either packing product, picking the product or printing and separating the orders to be worked on. I worked with UPS, USPS, and FedEx with their programs to ship said orders.

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  U.s. towers

  Apr 2010 - Sept 2010

  Secretary

  Answering calls, customer service, sales, ordering office supplies, customer support through email and calls.

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  Target

  Feb 2013 - Jun 2019

  Team member

  I focus mainly on customer service but my duties include other services. I take customer calls answering any questions asked. I cashier as backup to keep customers satisfied. I work on the sales floor with projects, cleaning, zoning, go-backs, pricing and more. I work in the ship from store area, where I focus on packaging and shipping out products to customers, or preparing orders of products to be picked up by the customers in the store. And I have worked as a fill in team lead for the sales floor, helping to keep track of the closing team for the store. Show less

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  Mitch choboian real estate agent

  Apr 2013 - Nov 2020

  Assistant to office manager

  I work here occasionally, on and off for backup for the office manager. It's not a consistent job, it's been volunteer work, and paid work for a few weeks at a time here and there. I help with mail collection, advertising, filing, faxing, updating current sites, completing client files for both buyer and sellers, I have met an inspector at a house for inspection, taking and directing calls, as well as any little tasks asked of me.

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  Hot topic

  Jul 2016 - Aug 2019

  Sales associate

  I focused on customer service and sales. I also worked as break coverage for managers. I set planograms and arranged fixtures and merchandise for ease of shopping and to be appealing to the customer. I answered phones, zoned, worked on projects, inventory, and cashiered as well.

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  Cigna

  Feb 2019 - Aug 2020

  Customer service advocate

  My focus was medical claims. My daily duties included going over the coding and billing information, calling out to other offices, working directly with both physicians and customers, scheduling callbacks, data research and entry, claim corrections and appeals. I worked directly on computers, using several different programs daily, including Microsoft excel, office, word and outlook. I also worked with benefits, both coordinating with other insurances as well as individual and family plans. I understand and worked on and with flexible spending and health savings accounts.I worked with providers and customers on their claims, either it be submission, explanation, correction, coordination with another insurance and more. I understand coding, with or without modifiers. Contracted rates and a maximum reimbursable charge for billing. I understand the process and submission for pre-certifications, and I know the importance of follow up to ensure timely filling and correct billing for insurances. All with a professional and courteous manner. Show less

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  Joann stores

  Aug 2020 - Nov 2020

  Order selector

  I personally selected the correct product to be packed and shipped to Joann Fabric Stores across the country. I used a speaking select system that generates a batch of sessions to be worked on.

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  Hot topic

  Nov 2020 - May 2022

  Assistant manager

  I am the part time assistant manager for this small retail store. Duties include, til auditing and maintenance, opening and closing of registers, returns, online orders, store appointment management, drop off of bank deposits, making change at banks, management of team, scheduling daily duties, monitoring the amount of people in the store for capacity levels and safety, daily number tracking emails to the district manager, remerchandising, checking in daily shipment, and various other duties.