Experience

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  Youth advocacy project

  Jun 2003 - Jun 2004

  Know the law coordinator/community outreach worker

  Worked on the internal Cultural Competency Initiative; facilitated over sixty Know the Law/Know Your Rights workshops presented to various youth groups; developed a new and more comprehensive Know The Law workshop curriculum; oversaw all aspects of the Know the Law program: scheduling, delivery, facilitating, and serving as an information clearinghouse; Worked with the Community Outreach Coordinator to strengthen already existing partnerships with other community agencies and to form new partnerships; served on the steering committee which organized the Dudley Outreach Worker’s Network (DOWN) conference titled Stronger Connections/ Healthier Communities; co-organized monthly DOWN meetings which attract service providers from the Boston area; co-wrote and co-produced a monthly DOWN e-newsletter. Show less

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  Action for boston community development, inc.

  May 2004 - Aug 2006

  Life skills coordinator/youth service specialist

  Visited and counseled youth employed through the SummerWorks youth employment program; made sure youth fulfilled all program requirements; did paperwork; coordinated all of the enrichment activities for youth provided by outside agencies in addition to facilitating weekly skill-building workshops; Responsible for scheduling, delivering, and facilitating education-related workshops in each Boston neighborhood; facilitated twenty workshops that covered a wide range of topics: financial literacy, job readiness, job search, interviewing techniques, college preparation, “Know the Law”, resume-writing, cultural awareness and diversity, goal-setting, and civic engagement; supervised two youth as they co-produced a bi-weekly newsletter. Show less

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  Bunker hill community college

  Oct 2004 - Dec 2004

  Massachusetts comprehensive assessment system (mcas) tutor

  Tutored emerging adults ages 17-23 in Reading Comprehension, language awareness, and writing; tutored at-risk emerging adults ages 17-23 in Algebra and Geometry; students in Massachusetts are required to pass the MCAS in order to receive their high school diploma and/or pursue higher education.

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  Bi-cultural language services

  Jan 2005 - Jun 2005

  Business english teacher

  Conceptualized and taught Business English courses for corporate clients at the upper-intermediate level with a focus on speaking and listening skills; was recognized in evaluation for providing timely and relevant instruction.

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  Lynn vocational technical institute

  May 2005 - Aug 2010

  Conflict resolution coordinator

  Market Peer Mediation as a viable alternative to school violence; select high school students to participate in “Mediator Training” annually; provide on-going skill development training to high school student mediators; organize Peer Mediation sessions; track former mediation participants in order to evaluate the effectiveness of the program; assist Lynn Vocational Technical Institute and Lynn Classical high school students in accessing additional school and community resources.

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  Elc

  Aug 2005 - Oct 2005

  Esl teacher

  Taught English as a Second Language to intermediate and advanced international students involved in a study abroad program affiliated with the language school.

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  Bullying prevention program coordinator

  Mar 2009 - Jun 2010

  Bullying prevention coordinator

  Co-designed and implemented an evidenced-based peer-led bullying prevention interventions focused on empowering school age children, who witness bullying, to intervene when bullying occurs; trained high school students to facilitate weekly, hour-long workshops for school-age children.

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  The dorchester house multi-service center

  May 2010 - Aug 2010

  Clinical intern

  Provided hour-long psychotherapy for 15 clients, some of whom were Spanish-speaking; Psychotherapy involved the use of several treatment modalities in an effort to assist clients in exploring and addressing issues that can undermine functioning; conducted more than fifty bio-psycho-social assessments on new clients; planned and co-facilitated weekly group therapy sessions focused on anger management and involving Cognitive Behavioral therapy (CBT); proficient in writing bio-psycho-social assessments; designed a departmental procedural manual to streamline departmental operations. Show less

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  International montessori school

  Aug 2010 - Feb 2011

  School teacher/curriculum design and instruction

  Taught English Language Arts (ELA), English as a Foreign Language (EFL), Geography, and History to students ages 8-15 years old ranging in ability levels and English language proficiency; English language instruction involved several art forms proven salient to upper primary and middle school students, including multimedia, music, and poetry to ensure student engagement and maximize learning opportunities.

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  Neighborhood health plan

  Feb 2011 - Apr 2015

  Clinical care manager

  Conduct health risk assessments on Neighborhood Health Plan (NHP) members monthly to identify patient needs; develop patient-driven treatment plans; designed and delivered several trainings relevant to care management practice improvement; has been nominated three times in four years for the CEO Award for Excellence and earned a Key Contributor Award for service excellence and team leadership; has collaborated with clients to generate a plethora of successful client outcomes, utilizing a results-oriented approach to case management; expert knowledge in improving access to public assistance programs, legal aid, and education advocacy; serve as co-chair of the global health education Committee and member of the diversity committee throughout my tenure. Selected to represent my team on several advisory committees and tasks forces including Autism and pediatric rounds; conducted home visits with and assessed the needs of medically complex adults and pediatric patients as a part of a multi-disciplinary team through the community medical alliance. Show less

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  Boston children's hospital

  Apr 2015 - now

  Clinical social worker

  Initial social worker hired to design and launch social work component of a multi-disciplinary team associated with the Children’s Hospital Accountable Care Organization (ACO); practice intensive, longitudinal, culturally competent care management for primary care patients with complex medical and behavioral health needs; oriented newly hired social workers and community health workers; serve as a cultural liaison to colleagues as needed; leverage expert knowledge of accessing community resources in direct care practice and as a consultant; patient and family advocate; supervised MSW II social work interns and currently supervises resource specialist in primary care; currently manages registry of and provides direct care and school advocacy to complex care patients and their families in primary care; steering committee member of the racial equity and patient care work group; published monthly racial equity in patient care-focused e-newsletter; promoted to social work manager in January 2023. Show less

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  Lahey hospital & medical center

  Aug 2017 - Jul 2018

  Medical social worker

  Responsible for care coordination of patients at psychosocial risk, with palliative care/end of life needs, with a protective concern, and recently diseased patients. Provided social work coverage for all hospital floors and the emergency room. Frequently collaborated with inpatient nursing and nurse case managers responsible to ensure safe discharge; screened for substance use, assessed for unhealthy substance use, provided alcohol/counseling patients, referrals to detox treatment, dual-diagnosis, or CSS units, with same-day follow up; on schedule to work a minimum of two weekends per month. Show less