Experience

• 

  First private schools association

  Sept 2011 - Jun 2013

  Physical education teacher

  - implementation of the curriculum at the middle school and high school - class records maintenance, electronic journal Librus management- preparation of multimedia presentations and teaching aids

• 

  Hotel amelia

  Jun 2013 - Feb 2017

  Desk receptionist

  - direct contact with clients- ensuring accurate filing and archiving of all hotel materials- cash reports creation - Soho and Soga programs management - stock taking, ordering supplies

• 

  Rws group

  Mar 2017 - now

  - leading medium projects with complex scope- cooperation with customer and third parties- delivery of projects to client’s expectations achieving targeted levels of profitability- compiling estimates and proposals for approval- close financial monitoring and control of projects through budgets- strategic project planning involving best methodologies, processes, and risk assessments- accurate documentation and filling of all project related materials- hosting regular documented communication with client, network offices and internal team members- monitoring and mentoring of assigned team members- process improvement- compliance with corporate policies and standards- quality assurance of project products within agreed parameters Show less - managing a team of 10 Translation Administrative Coordinators based on Spain- collaboration with Operations Manager and other Line Managers in development of the department- end-to-end management of the second biggest account in the Global Language Office- close supervision of the employees operational work process- responsible for onboarding of newly hired employees- escalation management, including but not limited to: performing investigation of given issues among external resources, providing root cause analysis of the problem- conducting 1-2-1 meetings with employees and providing feedback- implementation and overseeing CAPAs Show less - team management for 7 Translation Administrative Coordinators in Spain and India- daily workflow coordination - rationalization the work of the team- seeking for solutions- cooperation with other company division to build linguists pool- weekly 1-2-1 meetings with Portugal based manager- employees work time and workload supervision- being first point of contact for issue escalation- goals setting and evaluation- cooperation with Translation Line Managers in providing proper coverage for operational work during their absence Show less - translation process management- ensuring effective verbal/written communication with internal team members, freelancers, Project Managers, DTP and Service Desk in English- analyzing the project scope and selecting suitable resources in order to deliver the highest quality projects- strategic project planning involving best methodologies, processes, and risk assessments- effective usage of advanced translation softwares like: Trados Studio, Translation Management System, Group Share, Language Cloud- monitoring progress and ensuring timely delivery of the project- active participation in solving problems, filling root cause analysis and performing corrective actions- attending regular team meetings- cooperation with internal team members and other divisions regarding work distribution - making contribution in improving margins on my accounts- issuing POs for vendors Show less

  • Project Manager

    Oct 2023 - now

  • Associate Translation Line Manager

    Feb 2021 - Sept 2023

  • Translation Administrative Coordinator- Team Lead

    Sept 2020 - Jan 2021

  • Translation Administrative Coordinator

    Mar 2017 - Sept 2020