Jennifer Pember

Jennifer Pember

Member Services Coordinator

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location of Jennifer PemberSmithfield, Virginia, United States

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  • Timeline

  • About me

    Marketing Specialist | Graphic Designer | Web Developer (Word Press) | Creative | Problem Solver

  • Education

    • Old Dominion University

      -
      Bachelor of Fine Arts Graphic Design with a Minor in Marketing

      Activities and Societies: Golden Key International Honor Society

  • Experience

    • Riverside Wellness and Fitness Center

      May 2007 - May 2008
      Member Services Coordinator

      *Promoted from the aquatics department as a part time supervisor to a full time supervisor in the Member Services Department. Oversaw 15+ Member Services Representatives.*Coordinated with all wellness departments and the member retention department to supply employees with up to date program information and was the primary point of contact for member inquiries. *Supported MSRs with day to day job duties during peak times of operation.*Configured a computer based registration system that moved program sign-ups from paper to digital format to reduce our carbon footprint. *Created templates and graphic assistance to all departments for program advertising. Show less

    • Castle Baths

      Jun 2007 - now
      Graphic Designer

      Castle Baths® Spa Products is currently focusing it's growth efforts on Private Label business. In the past year, we have onboarded four new clients, created 6 new brands and shipped over 30 skus.

    • Printwell, Inc.

      Jun 2008 - May 2011
      Graphic Designer

      • Main role: Lead graphic designer/pre-press support for the off-set and digital presses and wide-format printing and mounting management.• Other duties: Back up to the bindery department and copy room.• During my time at Printwell, I tripled the number of graphic design customers, created holiday card campaigns to increase revenue 2 years in a row, and led the team through about 8 program booklet layouts for non-profit organization events.

    • MCC Label

      May 2011 - Jun 2020

      • Prepared graphic files for digital printing on the HP Indigo WS6XXX series presses; including specialty inks, variable data, and offline finishing.• Generated layout templates and smart marks and created digital tickets to automate workflows.• Color management: Color-corrected art files, developed Esko/ICC profiles and developed color strategies to establish digital color standards.• Key digital pre-press contact for digital file preparation, color management, layouts, developmental projects, print trials and press approvals.Software/Plug-Ins: Adobe Illustrator, PhotoShop, InDesign; Esko Automation, PackEdge, Plato, Color Engine; HP SmartStream Designer, Power Layout, VDP; Security Printing.Certification: HP Indigo SmartStream Labels and Packaging Server Powered by ESKO - December 2016.Training: HP Indigo Labels and Packaging Digital Press; Production ManagementAwards: 2016 & 2018 Significant Achievement Award Show less • In 2013 with the addition of the HP4500 I oversaw front-end graphics, to include pre-press, design and color management.• I created X-Rite templates to assist the digital press operators in reading and controlling color quality for color-critical customers.• In the summer of 2013 I led the Chesapeake digital team with the organization and completion of a sales sample project of 100+ skus for Procter & Gamble.• From 2011-2013 I was part of the flexographic PrePress team. My job duties included set-up, trapping, proofing and layout of files for the flexographic print process.Awards: 2014 & 2015 Significant Achievement Award Show less

      • Pre-Press Graphics Specialist Lead

        Dec 2015 - Jun 2020
      • Pre-press Graphic Technician

        May 2011 - Jun 2020
    • MD Cakes

      Jan 2013 - now
      Cake Decorator

      Specializing in party cake decorating with buttercream icing. (To include layered cakes, cupcakes and cake pops)We are constantly experimenting with recipes to create the best combination of taste and decorating ability.

    • The MASA Corporation

      Jun 2020 - Feb 2023
      Graphic Designer/PrePress Technician

      • Developed minimum print specs for specialty print techniques based on industry research and operator skill levels.• Developed and implemented color quality controls for digital printing through usage of a X-Rite spectrodensitometer.• Daily responsibilities include, but are not limited to, communicating with the sales and customer service team to produce quality setup, preflighting and creating customer files for print production, and utilizing automation workflows to process layouts and tooling files. Show less

    • Virginia Oncology Associates

      Feb 2023 - now
      Marketing Specialist
  • Licenses & Certifications

  • Volunteer Experience

    • Freelance Graphic Designer/Web Designer

      Issued by The Sassy Carmen Foundation on Oct 2022
      The Sassy Carmen FoundationAssociated with Jennifer Pember