Hope Shwom, PMP, CSM, SAFePC

Experience

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  Native Tribal Scholars

  May 2011 - May 2012

  Residential Counselor
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  UMass Boston

  Oct 2012 - Feb 2013

  Intern/ ProgramRecruiter

  Worked with both the Gaston Institute and Trotter Institute on a P60 education grant. The grant's purpose was to create a Health Equity Scholars Program. My job was to find Native American students to apply for the program and to help design the program aspects.

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  Family Lifelines

  Feb 2013 - Dec 2013

  Site Director

  Native American LifeLines is a contracted Urban Indian Health Service facility. The organization provides mental health services, substance abuse prevention, and comprehensive case management to the Native population of both Boston and Baltimore. As the Site Manager for the Boston facility, I oversaw daily operations, community outreach, and human resources. I also help to create and maintain long term goals to align with the growth of the organization.

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  Mashpee Wampanoag Tribe

  Dec 2013 - Dec 2016

  A Tribal Action Plan (TAP) provides an opportunity for Federally Recognized Tribes to take a proactive role in the fight against alcohol and substance abuse in their communities. TAPs identify existing strengths and resources that help Tribes overcome past challenges, assessing their needs and resources relative to alcoholism, addiction, and substance abuse prevention and treatment activities, coordinating available resources and programs. Overall the TAP is a platform the tribes to build a successful and practical Health and Wellness department. The TAP project manager guides the TAP coordinating committee and tribal subcommittees to create and implement a community wellness plan specific to the Tribe's needs.*Recruited and maintained a strategic 12 person committee to guide the creation and implementation of the project plan. The committee members included Mashpee Wampanoag Tribal members who are subject matter experts in the fields of addiction, community engagement, leadership, law enforcement, healthcare administration, and recovery. * Guided the Tribe through the process of declaring the State of Emergency on Opioid Crisis. https://www.capenews.net/mashpee/news/mashpee-wampanoag-tribe-confronts-opioid-crisis/article_b5f1d479-1564-5e0e-a043-c565621a145d.html* Gained federal funding to supply Gathering of Native American's training of trainers program https://store.samhsa.gov/sites/default/files/d7/images/sma16-4994.jpg* Applied and obtained the Indian Health Services 5 year Methamphetamine and Suicide Prevention grant for strategic planning to offset the cost of development cost* Coordinator the funding for the training of the White Bison program.Secured funding opportunities for tribal members to receive stipends for their participation.* created policies and procedures for tribal members to gain access to residential treatment as well as guided tribal members through that process and secured the tribal funds for that program. Show less

  • Tribal Action Plan Project Manager

    Dec 2014 - Dec 2016

  • Assistant Director of the Education Department

    Dec 2013 - Dec 2014
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  Seattle Indian Health Board

  Dec 2016 - Apr 2019

  Portfolio Director -lead a department of 11 staff with 2 direct report program managersPrograms Managed – Youth Services, Gender-Based Violence, and Homelessness. -Developed key performance metrics and created dashboards using excel- Implemented a new Homelessness program - maintained government contracts and grants o Wrote job descriptions and followed the hiring process (used HR pay com tool) o Created training planso Lead weekly staff meetings o conducted job performance reviews• Worked in collaboration with other departments through an integrated model approacho sitting on hiring committees for clinical, administrative, research, and front-line staff• Managed $1.1M in contracts and grants o City of Seattle - $500,0000o King County- $200,000o Federal- Substance Abuse Mental Health Services - $200,000o Federal – Methamphetamine and Suicide Prevention - $200,000• Conducted internal program audits based on regulations set by funders • Developed quality improvement plans and implemented tools for project/program success Show less

  • Community Services Program Director

    Jan 2018 - Apr 2019

  • Thunderbird Treament Center, Site Director

    Dec 2016 - Jan 2018
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  Bluetooth SIG

  Jul 2019 - May 2021

  Provide project management support to members developing Bluetooth specifications. Working to foster an environment of collaboration and continuous improvement.Responsibilities• Support the development of new specifications through a defined process• Coordinate efforts of all project stakeholders to track the development and key milestones• Communicate project status to stakeholders, including staff and members• Identify risks and plan mitigations with stakeholders• Collate and analyze data for key performance indicators• Provide thought leadership with regard to team and organization challenges • Contribute to the evolution of processes and standards Show less The Bluetooth Special Interest Group (Bluetooth SIG) is the standards organization that oversees the development of Bluetooth standards and the licensing of the Bluetooth technologies and trademarks to manufacturers. The SIG is a not-for-profit, non-stock corporation founded in September 1998.As a project manager coordinator, I provide industry best practices to guide enterprise-level projects through the lifecycle. I primarily work on projects that support the improvement of the adoption and qualification process of Bluetooth Technology Specifications. At Bluetooth SIG, we use a mixture of waterfall & agile project management practices, which allows us to provide accurate high-level estimates for project delivery without harming the quality of work by applying an iterative process to developing tools. Show less

  • Project Manager

    Jan 2021 - May 2021

  • Project Manager Coordinator

    Jul 2019 - Jan 2021
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  Amazon

  May 2021 - now

  Global Process Owner, Program Manager