Experience

• 

  Travelex

  Nov 2000 - Dec 2003

  Retail and wholesale manager
• 

  Newcastle permanent building society

  Jul 2006 - now

  I have over five years’ experience in Residential Lending which allows me to provide considered and relevant solutions to my customers with the view to getting it right the first time. I possess strong organisational skills, a can-do attitude whilst remaining open, honest and approachable to both staff and customers. I have excellent interpersonal skills with a proven ability to build strong relationships with staff and customers.• Proactively making calls to new and existing customers to assist with all Home loan enquiries and applications to build my pipeline and drive business results• Communicating effectively with customers keeping them up to date at all stages of the application• Assisted in training new Lenders to the Mortgage Lending network, ensuring attention to detail, understanding of lending policies and procedures and a strong focus on customer service• Maintaining a strong pipeline portfolio of customers through regular follow up emails Show less

  • Mobile Lending Manager

    Jan 2014 - now

  • Branch Manager

    Jul 2006 - Jan 2014