Experience

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  Ferrosteel international trade s.a.

  Jun 2005 - Mar 2010

  Customer service executive and logistics coordinator

  • Being responsible for organizing imports from Turkey to Greece by both road and sea transportations and local sales of the imported goods within Greece including Greek Islands.• Being responsible for maintaining good rapport with all Customers.

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  Braiform – incorporating braitrim and plasti-form

  May 2010 - Feb 2012

  Logistics and process co-ordinator / turkey oh&s co-ordinator

  • Supply Chain projects management.• CS Executive of H&M from customers' orders to customers' invoicing.• Liaising with OF team, customers, forwarders, suppliers, warehouse, molder, finance team and customs broker to execute the movement of freight in line with Governmental procedures.• CS Executive of Inter-Company. Day to day management of Inter-Company transactions from first point of enquiry to delivery of consignment.• Arranging correct and effective communication with all internal customers (Finance, Order Fulfilment, Sales and P&P) and external customers (Customs Brokers, Forwarders,Suppliers and 3PLs.)• Calculating unit prices referring to cost values, freight expenses, markups and DFIs.• Verifying logistical invoices, ensuring accurate costing, transition of approval of invoices to Finance Department.• Preparing the necessary documentation for the efficient and lawful execution of all import/export activities (All IC orders and for customers).• Following up production processes, lead-times, Supply Chain ready dates and customers’ required dates.• Organizing imports with forwarding companies on DDP based contracts from HK, Germany, Sweden, UK and Dubai.• Organizing the exports with forwarding companies on CIF based contracts and for Customers/GMs EXW based contracts to the whole world excluding USA.• Planning logistics budget. • 3PL and contract management. Tender preparation and management• SOP implementation and KPI management. Establishing SLAs.• Compiling of processes relating to TK OF team.• In conjunction with the HR department, to ensure improvement in OHS and to reduce or eliminate the incidence of accidents by working closely with the OHS team and Committee and other members of the HR and wider Corporate Services teams where relevant. • Assisting the development and maintenance of all research project activities related to OHS. Show less

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  Mattel, inc.

  Mar 2012 - May 2013

  Customer service coordinator

  CREATING THE FUTURE OF PLAY by• CS Coordinator of Turkey’s leading department and baby stores, e-commerce and wholesalers.• All order management process, from customers' orders to customers' invoicing including after sales claims and returns.• Arranging correct and effective communication with all internal customers (Finance, Sales and Marketing) and external customers (Customers and 3PL.)• Verifying logistical invoices, ensuring accurate costing, transition of approval of invoices to Finance Department.• 3PL and contract management• Tender preparation and management• Supervise and monitor the performance of all the process step, establishing internal and external SLAs (service level agreements) and relevant KPIs. • SOP implementation• Ensuring distribution strategy is met through efficient and fair allocations and deliveries.- Play Fair.- Play with Passion.- Play to Grow.- Play Together. Show less

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  Haliç congress center

  Jun 2013 - Aug 2014

  Sales executive international accounts
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  İstanbul lütfi kırdar / istanbul lutfi kirdar - icec

  Aug 2014 - Dec 2015

  Sales coordinator
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  Innova

  Dec 2015 - Jul 2022

  • Sales Manager

    Jan 2022 - Jul 2022

  • Account Manager

    Jan 2020 - Dec 2021

  • Business Development Specialist

    Jun 2016 - Jan 2020

  • Sales Support Specialist - International Channels & Alliances

    Dec 2015 - Jun 2016
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  Payten

  Aug 2022 - Mar 2024

  International sales account manager
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  Stealth fintech startup

  Apr 2024 - Jul 2024

  Partner & relations manager