Experience

• 

  Moldtelecom

  Oct 2011 - Jul 2014

  Developing the retention strategy and processes for Moldtelecom customers (department foundation). Data analysis. Working with the most problematic cases.

  • Retention Specialist

    Nov 2012 - Jul 2014

  • Customer Support Specialist

    Oct 2011 - Nov 2012
• 

  Coca-cola hbc

  Aug 2014 - Oct 2017

  Recruitment and development specialist

  Organizing the recruitment process, recruitment events, interview query, leading welcome trainings.SAP II project implementation.

• 

  Mămica alăptează - ao asociația pentru susținerea alăptării

  Mar 2017 - now

  Project manager

  Planning, coordinating and organizing annually curricula of trainings and webinars for parents of newborn and toddlers and parents-to-be.Planning, organizing and coordinating World Breastfeeding Week activities in Republic of Moldova.Social Media Manager (Facebook, Instagram).

• 

  Agora

  Oct 2017 - Jul 2022

  Developing commercial strategy and sales strategy, process creation & management, commercial department management, internal events management Planning & organizing business & networking events:#ROOFOFFLINE - 5 editionsAntiConferința AGORA. The Newsroom 2020On&Off the Record - 7 editionsPijama Party - 6 editionsPovești pe acoperiș - 2 editionsOspățul Sânzienelor - 2 editionsInternal events:AGORA birthday partyCorporate Party- 3 editionsTeambuildingsOrganising the Curricula and the processes at Academy of Citizen Journalism 2019-2020 Identifying customer needs, serving existing customers, sales, upsalle, cross sale, uploading materials to the site, placing advertising banners, providing statistics, process-management

  • Commercial Director

    Jun 2020 - Jul 2022

  • Event Manager

    Apr 2018 - Jun 2020

  • Account Manager

    Oct 2017 - Jun 2020
• 

  Grid dynamics

  Jul 2022 - now

  Project delivery manager

  • Implementing the Scrum practices, Scrum ceremonies• Coordinating the 3 teams of developers on an account• Spreading companies brand by conducting the presentations at: Tekwill Academy Project management graduation (July 2022), ICT Career Fair (September 2022).