Experience

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  Damco logistics

  Nov 2010 - Nov 2011

  Logistics coordinator

  - Arrange proper spaces & truck services for clients according to bookings & SOP(Standard Operation Procedure); - Maximize the utilization rate of containers and maintain it at high-level; - Compile FCR accurately according to SI(Shipping Instruction) & L/C and release FCR timely; - Strictly execute the follow-up of AR(Account Receivable) and clear AR by coordinating with dunning team & clients; - Ensure timely acceptance & dispatch of cargo related files; - Update cargo related data into system timely and accurately; - Supervise each joint of supply chain & handle all the issues during transport to provide desirable customer service & solutions to client. Show less

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  Oriental sky aviation service co., ltd.(gsa for etihad cargo china)

  Dec 2011 - Nov 2013

  Logistics operations specialist

  1.Operation Representative: - Prepare CBA(Cargo Building Advice) according to customers' bookings; - Calculate available spaces and arrange cargo reasonably to ensure high space utilization; - Supervise warehouse operations to ensure cargo & document acceptance and assist shipper with related issues; - Supervise the process of cargo bulid-up to ensure the successful loading of all shipments & adherence to all prescribed operational standard and requirement; - Supervise the usage of ULD(Unit Loading Device) & consumptive material and maintain them at the agreed stock level with good condition; - Handle related custom issues following the local procedure; - Update flight & cargo information in system and make post flight handling report. 2.Customer Service Executive: - Arrange proper spaces for customers according to bookings & avalible spaces- Supervise cargo transport and handle all related issues until delivery;- Provide desirable after-sales service; - Follow up recovery and claims process for customers; - Analyze cargo & sales information and update post flight report.3.Sales Support:- Assist cargo sales account manager in handling client's enquiry;- Assist cargo sales account manager in achieving sales target of combined transportation and other products. Show less

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  Etihad

  May 2014 - Oct 2016

  Logistics officer

  Coordinate with freight agency, cargo terminal and airport loading office to ensure safe and efficient cargo loading and delivery.

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  Chengdu sobey digital technology co.,ltd.

  Nov 2016 - now

  Product design engineer

  Work closely with Sony professional solution team in function design and project delivery of news production system for international TV stations (e.g. Reuters, SRG, DW, Telemadrid and etc.)- Work as product manager in project delivery team (e.g. Deutsche Welle NVPS project) - Work as product release manager for major release of software.- Assist pre-sales/sales teams with requirements analysis in biding.- Attend international professional trade show (e.g. IBC, BroadcastAsia).- Deliver on-site presentation/training for international customers. Show less