Experience

• 

  Silverlake mobility ecosystem

  Jul 2012 - Sept 2019

  - Act as the key liaison between business and technical groups- Manage project implementation and enhancement- Manage project scheduling and develop plans for key activities- Supervise assignments and provide advice & guidance when needed- Manage day-to-day project related issues and establish project client engagement- Identify opportunities for improving client’s business processes- Participate in the preparation of proposals to develop new system and/or operational changes- Pitch new ideas and prospects to enrich potential and/or existing clients’ solution Show less - Facilitate and lead requirement gathering session with clients- Perform gap analysis on client’s requirement and product features- Evaluate the feasibility of implementation for new system requirements or enhancements to existing systems- Review project deliverables and ensure the project develops sufficient documentation to sustain for future support, maintenance and enhancements- Participate in training and provide go-live support- Respond and resolve issues by finding the root cause of the problem and provide timely updates regarding production status and progress of issue resolution Show less - Product showcase and demonstration- Define and document business functions and processes based on business needs- Translate business requirements to functional requirements and ensure system design fits the needs of the client- Track and document changes for functional and business specifications to ensure conformance to IT standards- Coordinate end-to-end activities and perform QA to support business users- Participate in software testing and support user acceptance testing- Conduct training for client’s end user group Show less

  • Project Manager

    Jan 2017 - Sept 2019

  • Project Lead

    Jan 2015 - Dec 2016

  • Business Consultant

    Jul 2012 - Dec 2014
• 

  Cimb

  Sept 2019 - now

  Agile Enabler:- Practice and guide the squad on Scrum/Kanban and agile practices and methodologies- Administer and configure relevant Jira workflows, Scrum/ Kanban boards, dashboards according to project needs - Schedule and facilitate scrum events (daily scrum, sprint planning, sprint review, sprint retrospective, backlog grooming) - Collaborate with Product Owners, Solution Architects, Tech Lead, Developers and other relevant stakeholders to plan releases and backlog maintenance- Enable cooperation across all roles and functions within the squad- Monitor progress and performance by tracking squad’s velocity and plan accordingly- Ensure squad is practicing scrum methodology and adopting best practices- Identify and remove any blockers that prevent the squad from attaining iteration goals- Prepare and present schedule progress, status and issues to leadershipAgile Coach & Advocate:- Foster a culture of continuous improvement, creativity and innovation- Identify and drive capability building action items for the squad- Drive career development opportunities of squad- Coach the team to adopt new ways of working to help drive change- Identify and improve internal processes related to demand management, project management, change request management, budget approval, IT solution review and change release processes - Conduct brown bag sessions, workshop and training for other departments within the Bank Show less

  • Vice President

    Mar 2022 - now

  • Assistant Vice President

    Sept 2019 - Feb 2022