Experience

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  Crème de la crème haute parfumerie

  Sept 2018 - Aug 2021

  Customer service specialist

  • Utilized extensive knowledge in the industry to uncover customer's needs, deliver top-quality service, and respond to all client inquiries, requests, and concerns in a timely and professional manner.• Delivered sustainable improvements to overall customer service levels, satisfaction, and retention by demonstrating a commitment to clients while handling potential incidents and complaints reduction.• Championed the complete spectrum of product knowledge in the industry to better educate customers on "Creme de la Creme" products and services, thus developing profitable relationships with current and prospective customers.• Engaged in continuous improvement programs, including company training related to brand and product specification, customer service enhancing courses, and sales abilities improving. • Blended sturdy attention to detail skills with administrative abilities to take advantage of POS Systems and cash registers to process sales accurately. Show less

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  Admedia24.com

  Dec 2021 - Jul 2022

  Seo/digital marketing specialist assistant

  • Content optimization, creation of internal links, meta titles, and descriptions• Website auditing using ScreamFrog and Seopowersuite WebSite Auditor• Creating infographics using Canva• Keyword research, analysis, tracking of available keyword positions, analysis of competitors.Other tools used: Ahrefs, Google Analytics, SemRush, WooCommerce, RankMathThe content management system used: WordPress

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  Timber cabins

  Mar 2022 - Aug 2022

  Junior seo specialist

  • Analysis of internal and external SEO of the company's websites, preparation of monthly reports, and submission of proposals for the improvement of positions• Search for and implementation of opportunities for external SEO improvement in ten European markets• Development and implementation of an SEO strategy to improve the position of the company's websites in the Google search engine with managed tools• Keyword auditing, tracking, and analysis of available positions, development, and implementation of a continuous improvement strategy• Analysis of the competitive environment, preparation of periodic reports on competitors' activities, and presentation to management• Cooperation with copywriters, translators, and other third party representatives• Following the latest SEO trends and applying good practices in the workplace. Show less

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  Tera group europe

  Sept 2022 - Nov 2024

  • Amazon Ads Manager

    Aug 2023 - Nov 2024

  • Amazon Ads Manager

    Sept 2022 - Aug 2023
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  Whatabout

  Aug 2023 - Oct 2024

  Ppc specialist