Experience

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  United commerical finanical service

  Apr 2005 - Jan 2006

  Customer service collection agent

  Make outbound calls to customers and attempt to collect payments on outstanding bills.•Data Entry, input information quickly and accurately using calculator and computer.•Receive inbound calls from customers inquiring about outstanding bills.•Utilize computer systems to apply credit card payments. Inform customers of overdue accounts and quote amounts due.•Ensure all customer information is correct, including phone numbers and addresses.•Assist customers by setting up repayment plans to payoff outstanding balances. Afișează mai puține

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  Midatlantic mortgage

  Jan 2006 - Jan 2007

  Mortgage assistant

  Loan Preparation: Work closely with Branch Manager, Processor, and Loan Officers to prepare the loan application for processing; collect and review required documentation.Documentation Preparation: Order documentation required such as appraisals, prelims, credit reports, VOEs, VOMs, VODs, and VORs as needed.Loan Preparation: Assist in closing and funding, mail documentation, fax, email, assemble loan packages, and take loan applications on behalf of Loan Officer.Customer Service: Handled multiple lines, greet customers, make phone calls to set up appointments calls, follow up with banks and title companies. Afișează mai puține

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  Mcdonald's corporation -rawden joint ventures

  Aug 2007 - Jan 2015

  Kitchen manager

  Leadership: Assist in recruiting, interviewing, hiring team members, conduct performance evaluations, take disciplinary action, train and motivate employees, and ensure food quality and customer satisfaction is 100%.Accounting: Profit & Loss management by following cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.Quality Assurance: Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.Customer Service: Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards. Afișează mai puține

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  Best western premier eden resort & suites

  Aug 2015 - Jan 2016

  Night auditor

  Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by front desk cashier and agents. Monitors the current status of coupon, Discount, and other promotional programs Afișează mai puține

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  H&r block

  Nov 2015 - Dec 2019

  Tax associate

  Compute taxes owed by following tax code.Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.Help taxpayers by using their federal, state and local codes and see to it that clients receive the maximum benefit permitted under the law of government.Uncover potential deductions and credits.Advise against potential tax liabilities.Ensure clients do not pay unnecessary taxes.Review financial records such as income statements and documentation of expenditures.Interview clients to get a thorough picture of financial situation.Verify totals on past forms for accuracy.Calculate and invoice for form preparation fees.Consult tax law handbooks for especially difficult tax returns Afișează mai puține

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  Wingate companies

  Jan 2016 - Dec 2019

  Assistant property manager

  Writing work orders for Maintenance department based on information from tenants,technicians or based on information gathered from site visits Drafting Memos and/or making phone calls to Tenants related to lease issues andpreventative maintenance scheduling Issuing keys to technicians/vendors, keeping logs of who has keys and ensuring return ofsaid keys Perform all necessary functions to facilitate Tenant “Move In” and “Move Out”procedures including:o Informing the tenant of the lease obligations and present them with keys,notifying them as their expiration date approaches & informing them of theirobligations upon move outo Performing walk‐outs of units and writing work orders related to turnoverso Processing Security deposit returns Maintain logs related to:o Essential Lead Maintenance (EMP)o Project Lists for individual propertieso Unit Turnover List Obtaining Bids – Snow removal, landscaping, rubbish & maintenance/repairs Perform inspections and replenish inventory where necessar Afișează mai puține

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  Fresh start tax & accounting, llc

  Dec 2019 - Feb 2020

  Tax accountant