
Timeline
About me
Assistant Brand Manager - Lufian and Mavi
Education

Lebanese international university
2004 - 2008Bachelor's degree hospitality administration/management
Experience

Empire cinemas lebanon
Jun 2004 - Mar 2017Usher , cashier , operator ( porjectionist )• Welcomed customers, answered their questions, helped them locate movie theater room, and provided advice or recommendations.• Operated scanners, scales, cash registers, and other electronics.• Balanced the cash register and generated reports for sales.• Accepted payments, ensured all prices are accurate and proved a receipt to every customer.• Received films for inspection and made note of any technical issues for repairs.• Turned on the projector and confirmed that images are the right size and in-focus for easy viewing.• Oversaw every aspect of technical operations at the cinema venue such as ventilation, fire alarms, heating and lighting.• Ensured that cinema screenings are in compliance with Health and Safety regulations and requirements. Show less

Abc sal
Jun 2017 - Jun 2021• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.• Achieving and exceeding established targeted monthly & yearly sales.• Directing customers to merchandise within the store.• Increasing in store sales and using upselling techniques.• Providing superior product knowledge & description.• Maintaining an orderly appearance throughout the sales floor.• Introducing promotions and opportunities to customers.• Cross-selling products to increase purchase amounts.• Participating in sales team & management meetings. Show less
Sales Executive
Jan 2021 - Jun 2021Certified trainer
Apr 2019 - Jun 2021Sales Associate
Jun 2017 - Jan 2021

Frc - franchise retail concept
Jul 2021 - now• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff• Ensure high levels of customers satisfaction through excellent service• Complete store administration and ensure compliance with policies and procedures• Maintain outstanding store condition/ visual merchandising standards• Report on buying trends, customer needs, profits etc• Propose innovative ideas to increase market share exceeding established targeted monthly & yearly sales. Show less
Assistant brand manager
Apr 2024 - nowShop Manager
Jul 2021 - Apr 2024
Licenses & Certifications

Train the trainer (ttt)
Abc salMar 2019
Languages
- arArabic
- enEnglish
- frFrench
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