Experience

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  Xn foundation

  Sept 2008 - now

  Executive secretary
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  University of worcester

  Nov 2009 - Sept 2010

  Community development worker

  • Provided support, advice and guidance to students living on and off campus conducive to a positive university experienceKey Achievements • Organised and facilitated activities to help develop and maintain a safe, inclusive and supportive campus community • Demonstrated flexibility in approach when supporting students from different backgrounds with varying levels of language skills and cultural understanding • Worked as part of a small team to deliver student welfare campaigns which included liaising with other departmental and teams across the complex university environment. Show less

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  African business school

  Aug 2010 - Aug 2010

  Trainer

  Created and led practical workshops for African government officials on networking, communication and information gathering and storage.

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  Wirral borough council

  Sept 2010 - Oct 2017

  Local government officer

  • Managed a small team to deliver results and meet customer expectations on the Travel Solutions Project aimed at alleviating transport barriers to employment. Inspire and motivate the team by setting challenges, varying work and supporting individuals’ personal goals which enables the tasks and work priorities to meet deadlines and altimetry exceed our target which is one of few monitored at the Cabinet level in our department. • Utilised people's skills to market and promote the project to individuals and organisations; attend marketing events; coordinate, design and deliver presentations to large and small groups in the community and respond to live enquires. Form strong working relationships with internal and external stakeholders through the identification of common ground to identify and support eligible clients, sign post them to health, employment and other relevant agencies; for example, Wirral Autistic Society, Job Centre Plus, Work Programme Providers and Housing Associations, to ensure their needs are met holistically and the service is well promoted. • Sought out opportunities to develop the community by adopting a flexible approach to teach groups of adults and young people on effective ways to journey plan, travel and utilise local support provisions • Analysed and reviewed application forms and interview applicants (face to face and over the telephone) according to eligibility criteria. Utilise written and oral communication skills to administer solutions directly to the public; input, monitor and maintain accurate client information and records on databases, email and paper-based platforms. Neutralise challenging customers by remaining calm, identifying issues, manage expectations and offer workable solutions.• Liaised on some finance matters for the project including stock monitoring and placing orders on the procurement system. Provided data and case studies to support the success funding bid to continue the project. Show less

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  Grow liverpool

  Jan 2011 - now

  Project founder and coordinator

  Working in partnership with local stakeholder like the Council, housing association to deliver a food orientated community garden foe public use Key Achievement • Identified a gap in local service provision and proactively developed a community growing initiative

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  Dclm project

  Jan 2011 - now

  Project champion of the lodge lane lunch

  • Coordinated local stakeholders and managed project team to deliver every aspect of the community fun day event including budget setting, health and safety, publicity, purchasing, food, drink and entertainment.Key Achievements • Wrote bids to secure funding and other resources in challenging economic times to provide a totally free event to the community • Over 400 people of all ages and backgrounds attended the event. Feedback, including a commendation on national radio was very positive and has strengthened stakeholder relationships in the area and resulted in referrals to other local services. Show less

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  Knowsley metropolitan borough council

  Oct 2017 - Feb 2020

  Project officer

  • Support the end-to-end project delivery of Adult Social Care change projects including administration, stakeholder engagement, consultation and management, and project planning including scheduling and resource management, risk and issue management• Supported innovative Unconfernce events across the borough where the community and service providers set and discussed the agenda to shape the future of Adult Social Care

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  Wirral community health and care nhs foundation trust

  Mar 2020 - Aug 2021

  Project manager

  • Manage the development, facilitation, monitoring, and delivery of multiple service transformation and cost improvement projects to develop and support a culture of continuous improvement, service development, and transformation• Provide Project Management expertise to managers, clinicians, and other stakeholders to enable a whole systems approach to sharing, influencing, and implementing new processes.• Effectively lead and work within teams, demonstrating meticulous planning and organisation skills throughout the project life cycle including sound scoping, defining work packages, creating, monitoring, and closing project documentation to realise benefits within budget, on time• Efficiently planned and managed resource capacity, action plans, and decision logs within stringent deadlines to successfully deliver the St Helens 0 – 19 tender and mobilise the Cheshire East 0 – 19 service• Demonstrated strong problem-solving abilities to effectively overcome technical and other issues in the deployment of speech recognition software pilot across the Trust, addressing the actions required and ensuring there were systems in place to monitor progress and evaluation to provide a sound evidence base for future roll-out• Provide dynamic leadership as Chair of the WCHC BAME Staff Network by spearheading change management initiatives including Reciprocal Mentoring, Cultural Competency Training, and increased dial about race-related matters employing skills to motivate, negotiate and influence opinions at every level of the Trust• Robustly identify, assess and manage risk and issues including the development of mitigations, contingency plans, and managing conflicting priorities between stakeholders with different expectations.• Communicated effectively with partners in primary, secondary care, and other agencies, as lead WCHC PM on NHS111First, facilitating collaborative working to deliver the CAS SOP on time for the local go-live date Show less