Experience

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  Bigbrave™

  Jul 2015 - Jun 2017

  Used the Design Thinking process to craft brands and identities that helped our clients stand out, through an intentional focus on what is desirable, feasible and viable. Partnered with clients to design and develop products such as websites, apps and interactive visual presentations. Assisted as a designer in the creation of print, motion graphics and the information architecture of websites and applications.

  • User Experience Designer & Front End Developer

    Jun 2016 - Jun 2017

  • Junior Designer

    Jul 2015 - Jun 2016
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  Freethinking

  May 2017 - Jul 2018

  User experience design consultant

  Uncovering user needs through research, develop deep insights, generate concepts, and crafting how people interact with the products and services.

• 

  Fjord, part of accenture song

  Aug 2018 - Nov 2020

  Service & interaction designer

  Design and Innovation from Accenture InteractiveUncovering user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services. Contributing to and accountable for service and experience strategy, interface structure, and interfaces at the project level.Craft:• Define interactions and services based on relevant business, technical, and designconsiderations.• Make design ideas tangible for the Fjord team and the client through visual storytelling,service design, and interaction design techniques.• Explain and discuss design decisions eloquently, and give design feedback.Team:• Manage some Interaction Design and Service Design activities at the project level.• Accurately assess own performance.Project:• Own some Interaction Design and Service Design deliverables.• Use a range of design methods and practices to design experiences.Client:• Frame and tell the story of design solutions. Contribute to the communication of researchfindings, conceptual ideas, detailed design, and design rationale both verbally and visually.• Plan, design, facilitate, and synthesize workshops.Community:• Initiate and participate in internal initiatives.• Be a Fjord ambassador, attending and helping to plan studio and community events,workshops, and conferences. Show less

• 

  Accenture

  Aug 2018 - Nov 2020

  Service & interaction designer

  Design and Innovation at Accenture InteractiveUncovering user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services. Contributing to and accountable for service and experience strategy, interface structure, and interfaces at the project level.Craft:• Define interactions and services based on relevant business, technical, and designconsiderations.• Make design ideas tangible for the Fjord team and the client through visual storytelling,service design, and interaction design techniques.• Explain and discuss design decisions eloquently, and give design feedback.Team:• Manage some Interaction Design and Service Design activities at the project level.• Accurately assess own performance.Project:• Own some Interaction Design and Service Design deliverables.• Use a range of design methods and practices to design experiences.Client:• Frame and tell the story of design solutions. Contribute to the communication of researchfindings, conceptual ideas, detailed design, and design rationale both verbally and visually.• Plan, design, facilitate, and synthesize workshops.Community:• Initiate and participate in internal initiatives.• Be a Fjord ambassador, attending and helping to plan studio and community events,workshops, and conferences. Show less

• 

  Ikhokha

  Nov 2020 - Dec 2023

  Leading the various product teams, product designers, service designers and a researcher in discovering, defining and designing customer-centric products & services.Articulating service strategies and defining transformative service experiences that benefit the iKhokha customers, employees, and the business as a whole.Supporting the various functions within iKhokha to develop new and enhance existing cultural conditions, practices, and rituals to design user-centred services.Supporting Executives to spot and enable new opportunities within the Fintech space.Set future visions for products and services that inspire people and meet needs whilst designing with technologists and developers to take services live.Taking research into actionable insights and communicating it in succinct and human-centered ways to stakeholders. Show less

  • Senior Service Design Manager

    Oct 2022 - Dec 2023

  • Service Design (Manager)

    Nov 2020 - Oct 2022
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  Circulate it

  Jan 2022 - now

  Co-founder

  Co-Founder of a marketplace that enables small service-based businesses to barter with each other using a point system.

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  Foolproof

  Dec 2023 - now

  Experience design director

  Responsibilities:- Shape, oversee, and lead project work, providing direction to project teams and ensuring clarity.- Create an environment conducive to optimal performance, challenging both clients' and team members' thinking to ensure effective problem-solving.- Oversee the quality of communications and deliverables, ensuring appropriateness and effectiveness.- Build and maintain relationships with clients, becoming a trusted advisor and identifying opportunities for business growth.- Assist in defining the best approach to client briefs, leveraging expertise in experience design to create compelling proposals. Show less

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  Fsa

  Mar 2024 - now

  Co-founder