Experience

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  Westin hotels & resorts

  Dec 2014 - Apr 2015

  Industrial trainee
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  Bestseller india

  Jul 2016 - Dec 2017

  Retail operations management trainee
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  Project eve

  Jan 2018 - Aug 2019

  Senior executive
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  Reliance retail

  Aug 2019 - Jul 2020

  Dmit

  Day to day Retail Operation.• Close tracking of Target Vs. Achievement of concerned respective staff• Ensuring 100% Target Vs. Ach for the store allocated.• Ensuring at least 15% L2L growth for the store.• Brand Image control as per the guidelines.• Daily, Weekly, Monthly, Quarterly sales review with store team.• Ensuring 100 % control over manpower related issues• Ensuring stock tally with system report by daily global count by floor staffs• Tracking and compiling of GRN/PRN/QDN/RPO/RTV• Follow up with ASM Manager in every detail• Updating all daily reports to Manager.• Replenishments on daily basis• Ensuring change of seasonal VM/displays/planogram as per the instructions and sharing related pics with concerns• Competitor’s sales/promo tracking - Regular sales comparison with competitors, and action plan on it.• Ensuring registers for Opening Stock/Inwards / Global Count /Sales [Day: Qty Value; MTD]/ Outward/ Closing Stock are properly maintained as per format. Other registers to be maintained: Competitor numbers, Attendance register, Visitor register, etc.• Worked on a retail space of 9262 sft with Project EVE.• Worked on AJIO.com portal and handled the Order Process Management flow from store itself.• Got selected as a DMIT (Department Manager Industrial Trainee) in an Organization where I was trained as per SLDP (Store Leadership Development Program) schedule.• Trained on a different set of Leadership Module including SMART, GROW, TSDA, RACI, STING, PDCA and many others.• Worked on a SWOT Analysis on several market survey about different competitive brands in Bangalore including ZARA, WESTSIDE, TRENDS etc.• Conducting and planning Stock Audits in store in the supervision of my Store Manager.• Handled a team for 20-25 people in a store under the supervision of my Store Manager.• Planning weekly meetings, Duty Rosters, Daily Briefings, and Target Allotment for team members. Show less

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  Daniel wellington

  Dec 2020 - Nov 2022

  Handling 10 Exclusive brand outlets for Daniel Wellington.Applying SWAT analysis and trying to identify the problems and then using 80-20 rule (Pareto principle) to prioritize the problems on which I need to work on.Tracked and analyzed sales and customer trends in order to maximize sales and revenue while minimizing expenses.Prepared daily weekly schedules and assigned tasks to all employees and enforced company policies and SOP’s.Managing and ordering replenishment.Handled all the customer complaints and suggested solutions.Applied retail KPI knowledge to make strategic commercial decisions that lead to exceeding sales targets by 10% a quarter.Reviewed store P&L with Ops Manager to reduce costs in several areas.Monitored sales transactions and ensured sales procedures were followed properly.Managed retail staff recruitment and on-boarding.Working closely with marketing team for in-mall marketing to emphasize the presence of brand and increase customer traffic towards the stores. Show less

  • Cluster Manager (South & West EBO's)

    Aug 2022 - Nov 2022

  • Cluster Manager- SOUTH EBO

    Jan 2022 - Aug 2022

  • Store Manager

    Dec 2020 - Dec 2021
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  Kompanero

  Nov 2022 - Dec 2023

  Retail area manager- south

  Handling 10 Exclusive brand outlets for KOMPANERO in SOUTH.Handling overall Team size of 40-50 employees in 10 EBO’s.Applying SWAT analysis and trying to identify the problems and then using 80-20 rule (Pareto principle) to prioritize the problems on which I need to work on.Tracked and analyzed sales and customer trends in order to maximize sales and revenue while minimizing expenses.Prepared daily, weekly and monthly schedules and assigned tasks to all employees and enforced company policies and SOP’s.Inventory Control.Handled all the customer complaints and suggested solutions.Working on Business Development and recently closed the deal for 3 new locations where we are Opening new doors soon.Strongly working on Marketing Analysis and Airport Pax Analysis to understand trends as per current Market Flow.Applied retail KPI knowledge to make strategic commercial decisions that lead to exceeding sales targets by 10% a quarter.Reviewing store P&L monthly with Ops Manager to reduce costs in several areas.Monitored sales transactions and ensured sales procedures were followed properly.Managed retail staff recruitment and on-boarding. Show less

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  Apparel group india pvt. ltd.

  Dec 2023 - now

  Area manager - sales and operations