Crystal Zhao

Crystal zhao

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location of Crystal ZhaoDetroit Metropolitan Area
Followers of Crystal Zhao582 followers
  • Timeline

  • About me

    Product Owner at Accenture

  • Education

    • Michigan state university

      2014 - 2018
      Bachelor's degree computer science

      Activities and Societies: Academic Scholars Program, Sparrow Hospital Volunteer, Society of Asian Scientists and Engineers, Engineering and Science Summer Academy, -Co-President & Former Co-Publicity Chair for MSU Chapter of Society of Asian Scientists and Engineers-Mentor for Women in Engineering-Member of Women in Computing-Deans List Spring Semester 2015, Fall 2017-2014 Engineering and Science Summer Academy (ESSA) participant: Attended and completed the rigorous 7 week bridge program that included college level courses of Chemistry, Writing and Math, as well as various seminars relating to career development and college success.

  • Experience

    • Meridian health plan

      May 2015 - Aug 2015
      It intern

      -Designed new modules and proposed modifications to company’s web portal to enhance user experience-Capable knowledge in mobile application development using XCode-Communicated with different groups of people to organize extensive research project and presentation regarding social media utilization in the health care industry-Utilized understanding of company’s business requirements to trouble shoot and test company’s claim software

    • Michigan state university

      Sept 2015 - Jul 2016
      Technical support student

      -Effectively communicate with customers to troubleshoot software and hardware issues-Deploy various amounts of new hardware and software quickly and efficiently-Ability to adapt to new hardware and software programs to meet the needs of customers for their technological concerns

    • Blue cross blue shield of michigan

      May 2016 - Aug 2016
      Ippss system support intern

      -Organized group meetings and led committee to give presentation regarding technology in the Health Care field -Analyzed requests and implemented solutions regarding technical business and software issues-Created rules using a program that measures total accumulation of benefits for provider reports-Generated reports using Microsoft Excel by creating Macros

    • Michigan state university

      Sept 2016 - Jan 2018

      Remote Sensing & GIS-Utilize C#, .NET, JavaScript and HTML to design and implement webpages for clients-Design and implement databases in SQLServer-Troubleshoot and test software written for quality assurance and functionality -Followed Agile development practices -Lead and effectively communicated information to large groups of visitors at Michigan State University -Worked in teams to successfully put on large scale events with over 100+ attending visitors

      • Student Web Developer

        Oct 2017 - Jan 2018
      • Campus Tour Guide

        Sept 2016 - Oct 2017
    • Fca fiat chrysler automobiles

      Jun 2017 - Aug 2017
      Ict intern

      -Utilized 53 applications of MOPAR to create business value of IT framework for IT proposals to be presented to panel of directors-Assisted in revamping development styles from waterfall to agile by creating comprehensive plans implemented into FCA’s workflow-Acquired knowledge in data analytics and data visualization using QLik Sense

    • General mills

      Jul 2018 - Aug 2019
      Application devloper/analyst

      Trade Team, Convenience & Food Service Trade Analyst-Assure operational health of our data platforms, tools and processes-C&F Trade IT Team lead for SAP Upgrade Testing -Utilize technical skills including PL/SQL and python, as well as problem solving abilities to triage and remedy issues -Create and support dashboards for data visualization and data analytics using Tableau -Develop leadership capabilities by modeling behaviors (engaging leader).

    • General motors

      Sept 2019 - Aug 2020
      Software developer
    • Accenture

      Oct 2020 - now

      Large American Automaker – Product Engineer/Feature Owner-Facilitate technical + business workshops to align cross functional stakeholders on product requirements and technical implementation-Work across vehicle, cloud, and mobile app developers to define next-gen electric vehicle features -Lead validation + testing efforts (with physical and virtual simulators) for electric vehicle feature and mobile app to ensure successful customer-facing go live -Collect and incorporate stakeholder input from customers, strategy, legal, technical, privacy, and finance to ensure the proper capabilities and priorities are reflected in the product roadmap -Manage deliverables according to product development milestones for two EV features across 6+ EV vehicle programs -Develop and prioritize enhancements based on customer feedback/user studies-Author various product + engineering specifications and leverage agile tools (JIRA) to track development work + defects Show less Large American Automaker – Backend Developer-Cultivated a thorough understanding of the MFM application and its architecture in order to ensure system stability/health through on call rotations as primary and secondary-Support testing and deployments by completing DevOps activities such as managing servers, code merges, ect. Large Hotel Chain – Full Stack Developer-Implemented a custom real-time site translation microservice/i18n system for a live high-traffic website utilizing technologies such as Java, OpenShift and Smartling translation API Show less

      • Technology Delivery Lead Consultant

        Oct 2021 - now
      • Full Stack Developer

        Oct 2020 - Oct 2021
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Crystal Zhao
      Dean’s List Spring 2017 - May 2017
    • Awarded to Crystal Zhao
      Dean's List Michigan State University May 2015
  • Volunteer Experience

    • MySparrow Support

      Issued by Sparrow Health System on Sept 2014
      Sparrow Health SystemAssociated with Crystal Zhao