
Dee Singley, PhD
Mental Health Case Manager

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About me
Diversity, Equity, Inclusivity, Belonging, and Accessibility Director | Equitable and Accessible Design Expert | Canvas LMS Expert | Learning & Development Leader
Education

Lehigh University
-Master of Education - MEd Counseling & Human Services
Lehigh University
-Doctor of Philosophy - PhD Special Education
East Stroudsburg University of Pennsylvania
-Bachelor of Science - BS PSYCHOLOGY
Experience

Resources for Human Development
Jun 2004 - Jun 2006Mental Health Case Manager▪ Managed caseload of 25-35 clients; supported individuals with a variety of diagnoses including borderline personality disorder, schizophrenia, schizoid personality disorder, generalized anxiety disorder, depression, autism, etc.▪ Met with clients 1-3 times per week on average with 1-7 clients needing daily check-ins; met 1:1 with clients to create SMART (specific, measurable, attainable, results-oriented, timely) goals for success towards mental health and wellbeing.▪ Assisted leadership in creating and maintaining the goals and needs of supported clients along with developing treatment plans for supported clients.▪ Conducted and maintained assessments on clients’ mental health state to create informed treatment plans that were designed to improve mental health and wellbeing; documented and maintained case notes within supported clients’ files and records.▪ Leveraged exceptional crisis management skills; remained calm and rational when resolving crisis situations for supported clients.▪ Attended and managed home visits on clients released from state hospitals and inpatient or partial hospitalizations to evaluate clients’ progress and ensure clients were functioning effectively within the community once released. Show less

Lehigh University
May 2006 - May 2014▪ Led, supervised, and trained 3 supervisors and 23 direct care staff in supporting and transitioning 19 individuals with disabilities from being managed by Lehigh University to being managed and supported by a partner agency called SPIN Inc.▪ Developed and implemented staff training and curriculum on best practices in the field of disability and inclusion, including positive behavior supports, person-centered approaches, and building natural community, work, and social supports.▪ Facilitated technical training to team on behavioral intervention strategies, systematic instruction techniques, crisis management, data collection and assessment, team building, and research implementation and dissemination.▪ Led and managed team client transition projects; organized, tracked, and managed teams, developed schedules, assigned resources to tasks, tracked progress, managed data, and pivoted projects as needed.▪ Set project timelines and milestones, defined clear deliverables, defined and maintained budgets, tracked progress, reported updates to leadership; identified and evaluated risks, and developed strategies and solutions to mitigate or eliminate risks. Show less ▪ Supervised, trained, and coached 15 direct care support staff; managed and coordinated staff schedules; trained staff on implementing and maintaining effective behavioral and crisis management techniques.▪ Oversaw the implementation of service plans including medical care and behavior support; ensured individuals with disabilities outcomes and objectives were being met.▪ Managed and maintained all state-required monthly and quarterly paperwork, documentation, and financials.▪ Oversaw communication, problem-solving, and crisis management across 7 units when on call; supported 20+ team members and 15+ clients with disabilities when on call.▪ Managed and monitored medication for 5 clients supported in a community living home when not on call; responded to crisis calls and assisted in complex problem-solving as needed. Show less ▪ Taught 24-27 students in self-contained classroom; maintained ADA compliant education for students with emotional and behavioral disorders, learning disabilities, traumatic brain injury, autism, etc.; monitored and charted 3-7 goals for each student.▪ Led the curriculum development and instructional design process for students with disabilities; documented, monitored, and evaluated learning data to track student progress and implement any needed changes to interventions or teaching methods.▪ Maintained expertise in student learning, creating and maintaining effective environments for students, engaging and supporting all students, and assessing student learning to determine educational needs.▪ Designed and implemented new courses and educational programs that helped students learn useful life skills and employment skills; developed curriculum for both classroom-based and community-based instruction.▪ Scheduled and wrote IEPs to meet the needs of students; coordinated and implemented student plans in collaboration with other teachers, the student, parents, and school administration; developed lesson plans based on student instruction goals. Show less
Lead Coordinator of Transition & Assessment Services
May 2009 - May 2014Support Supervisor for Community Living
Aug 2006 - May 2009Life Skills and Social Skills Teacher
May 2006 - Jul 2007

SPIN Inc.
Jun 2013 - May 2014Assistant Program Director▪ Oversaw and coordinated services for a federally funded grant designed to support adults with developmental disabilities in gaining employment within the community; prepared all County, State, and Federal reports pertaining to services.▪ Helped develop, plan, organize, supervise, coordinate, budget, monitor and evaluate policies, procedures, and operations of the agency to ensure the accomplishment of the department's mission.▪ Provided field-based opportunities for graduate students to obtain necessary employment skills; supervised support services for 60+ graduate students with disabilities.▪ Led, supervised, and trained 3-5 supervisors and 20-30 direct care staff; developed and implemented staff training and curriculum on best practices in the field of disability and inclusion; monitored, evaluated, and documented team performance.▪ Maintained an active internal communication flow with all leadership to ensure comprehensive, coordinated operations, and individual services. Show less

Cedar Crest College
May 2014 - May 2017▪ Helped manage, coach, mentor, train, & supervise 4-7 team members; helped design & facilitate effective team training that minimizes skill gaps & provides the opportunity to learn & develop new skills that improve team performance.▪ Used Canvas LMS subject matter expertise to DEIBA curriculum & training; develop synchronous & asynchronous curriculum.▪ Developed & managed leadership development programming for on-campus leaders; trained campus leaders on implementing diversity, equity, inclusion, belonging, & access within designated responsibilities.▪ Supported the Director in developing & leading initiatives that eliminated barriers to equal access, broadened appreciation for the contributions of individuals with disabilities, & promoted its mission as a shared responsibility of all campus partners.▪ Managed coordination of disability-related accommodations for 170+ adult learners.▪ Reviewed documentation to assess eligibility for accommodations & determine appropriate accommodations, collaborated with key stakeholders & off-campus providers to provide both initial assessment & ongoing monitoring of support.▪ Provided reasonable & appropriate individualized accommodations, academic adjustments, & other services that ensured access & empowered learners to advocate for & utilize resources that assisted in attaining educational & life goals.▪ Facilitated training & professional development programs to the campus community; oversaw the use & implementation of assistive technologies & best teaching practices for diverse learners.▪ Collaborated with campus partners to assist in the creation of learning environments that were accessible, equitable, & inclusive for adult learners with a wide variety of abilities, needs, interests, & experiences.▪ Engaged in professional development & understanding of implementing the Social Model of Disability rather than the medical model. Show less ▪ Maintained familiarity with and abided by nondiscrimination and equal access laws including the ADA; verified eligibility for services for 170+ adult learners with disabilities through proper documentation and maintenance of files.▪ Coordinated the delivery of accommodations and support services for adult learners with a wide range of disabilities; implemented support, policies, and practices in compliance with laws and regulations pertaining to persons with disabilities.▪ Assisted in researching and keeping up to date with appropriate accommodations and assistive technologies; completed ongoing relevant professional development related to students with disabilities and the Americans with Disabilities Act.▪ Helped conduct training and professional development programs for the campus community; helped oversee the use and implementation of assistive technologies and best teaching practices for diverse learners.▪ Supported Director in developing, supporting, and implementing special projects, programming, events, and training relevant to DEIBA. Show less
Assistant Director of Learning Support Resources
May 2016 - May 2017Disability Services Specialist
May 2014 - Apr 2016

Moravian University
May 2017 - Jan 2019▪ Supported LGBTQIA+ students and students from historically excluded groups through inclusive curriculum design, student advising and mentoring, and supportive programming in partnership with other team members.▪ Designed and facilitated Successful College Writing course; supervised adult learners for in-person undergraduate course; documented, managed, and evaluated student data and progress to ensure learning objectives were obtained.▪ Designed, delivered, and evaluated inclusive curriculum to meet program objectives and to provide engaging learning experiences; provided adult learners with specific learning outcomes and abilities to demonstrate upon course completion.▪ Developed all lectures, presentations, assignments, and assessments for course using various learning methodologies and instructional design best practices.▪ Advised and mentored adult learners 1:1; helped guide and support adult learners through strengths, interests, and problems. Show less ▪ Maintained knowledge & awareness of systematic barriers faced based on race, sexual orientation, class, learning differences, etc.▪ Used Canvas LMS expertise to DEIBA curriculum & training; develop synchronous & asynchronous curriculum.▪ Assisted Director in managing Center’s inclusive & accessible projects, events, strategies, initiatives, & day-to-day operations; created needed accommodations for adult learners with disabilities.▪ Maintained knowledge of HR policies, procedures, & best practices; attended annual trainings for HIPAA, protected classes, labor laws, FMLA guidelines, employee disclosure, workers’ compensation paperwork & procedures, etc.▪ Oversaw DEIBA projects, learning & development, operational excellence, events, programming, support, & training for department; helped drive inclusive community culture for 200+ staff & around 1K adult learners.▪ Ensured access across entire institution for every adult learner with a disability by removing barriers in design, promoting disability as aspect of diversity, & creating a campus where access & inclusion are seamless.▪ Provided leadership, coverage, & guidance across campus community, including online platforms, to ensure full access to all adult learners that needed accommodation.▪ Collaborated with other departments & programs by creating & sustaining a culture that promoted learning & engagement for all students; served as a resource for leadership & team members regarding disabilities.▪ Created & delivered training & professional development programs for campus community to improve knowledge & skills revolving around inclusion & access.▪ Oversaw use & implementation of assistive technologies & equal access teaching strategies to maintain accessible learning environment.▪ Established data-based procedures to evaluate services & learning outcomes; made data-driven decisions & recommendations to improve inclusive & accessible programming for adult learners & DEIBA training for staff. Show less
Adjunct Professor
May 2017 - Jan 2019Assistant Director of Accessibility Services
May 2017 - Jun 2018

Chestnut Hill College
Nov 2018 - Oct 2019Director of Disability Resource Center▪ Led day-to-day operations & inclusive community initiatives, strategies, & projects that made a positive impact on adult learners with a wide range of disabilities & other learning differences; promoted access & equity across the entire campus.▪ Oversaw DEIBA projects, learning & development, operational excellence, events, programming, support, & training for department; helped drive inclusive community culture for 200+ staff & around 1K adult learners.▪ Maintained knowledge of HR policies, procedures, & best practices; attended annual trainings for HIPAA, protected classes, labor laws, FMLA guidelines, employee disclosure, workers’ compensation paperwork & procedures, etc.▪ Used Canvas LMS subject matter expertise to DEIBA curriculum & training; develop synchronous & asynchronous curriculum.▪ Created & delivered survey-based assessments to evaluate the effectiveness of organizational change, DEIBA, teaching, customer success, etc.▪ Identified & resolved barriers to minoritized identities such as persons of color, lower SES, & LGBTQIA; developed & implemented accessibility & disability-related supports when needed for minoritized identities.▪ Subject matter expert in interpreting & applying Section 504 of the Rehabilitation Act of 1973, ADA, FERPA, Section 508, & other laws pertaining to higher education & disability.▪ Developed, assessed, planned, facilitated, & evaluated inclusive accommodations & support services for students with disabilities in compliance with the ADA, Sections 504 & 508, campus policy, & all other relevant federal & state laws.▪ Evaluated & interpreted all disability-related documentation to assess eligibility for accommodations & determine appropriate accommodations; maintained case files & confidential records in accordance with FERPA & college policies.▪ Conceptualized the use of the Social Model of Disability to break barriers & increase access. Show less

Ursinus College
Oct 2019 - Oct 2023Director of Disability & Access▪ Manage & maintain day-to-day operations of the Office of Disability & Access (ODA) & promote accessibility & equitable practices; manage, coach, mentor, train, & supervise Assistant Director of ODA & 8-11 ODA team members.▪ Use Canvas LMS subject matter expertise to design, deliver, administer, & automate diversity, equity, inclusivity, belonging, & accessibility (DEIBA) curriculum & training; develop synchronous & asynchronous curriculum.▪ Maintain knowledge of HR policies, procedures, & best practices; attend annual trainings for HIPAA, protected classes, labor laws, FMLA guidelines, employee disclosure, workers’ compensation paperwork & procedures, etc.▪ Oversee DEIBA projects, learning & development, operational excellence, programming, support, & training for department; help drive inclusive community culture for 700+ staff.▪ Create & deliver survey-based assessments to evaluate the effectiveness of organizational change, DEIBA, teaching, customer success, etc.; leverage data to make informed decisions, develop initiatives & strategies, & modify programming.▪ Lead the development, revision, & facilitation of training for up to 700 team members annually; oversee training on understanding disability as diversity, ableism, & equitable access strategies & practices across all institutional environments.▪ Develop, implement, manage, & evaluate disability & DEIBA initiatives, strategies, programming, training, events, & projects; create & maintain inclusive, equitable services & support programs.▪ Consult key stakeholders & executives on creating, implementing, & evaluating strategies, initiatives, & programming that offers an environment where all adult learners & team members feel affirmed, respected, welcome, & safe.▪ Lead & manage department DEIBA training & projects; organize, track, & manage teams, develop schedules, assign resources to tasks, track progress, manage data, & pivot projects as needed. Show less

Motorola Solutions
Oct 2023 - nowSenior Manager, DEI Communications, Learning & Development
Licenses & Certifications

Certified Academic Coach
National Tutoring Association
DEI Training: Conversations About & Across Differences
Ursinus College
Foundational Leadership Certificate
MEA - MidAtlantic Employers’ Association
HIGHER Conference, Empowering Women in Education
EAB
Mental Health First Aider
National Council for Mental Wellbeing
Learning Circle on Hidden Curriculum
Ursinus College- View certificate

Creating a Culture of Learning
LinkedInAug 2023 - View certificate

What You Need to Know to Get Started with Your Training Program
LinkedInAug 2023 - View certificate

Build Your Own Professional Training: Quick Start Guide
LinkedInAug 2023
Volunteer Experience
Assessment Committee Co-Chair
Issued by NASPA - Student Affairs Administrators in Higher Education on Oct 2021
Associated with Dee Singley, PhDMartin Luther King Event Planning Committee Member
Issued by Ursinus College on Jan 2019
Associated with Dee Singley, PhDCollege Innovation Council, Co-Chair
Issued by Ursinus College on Feb 2023
Associated with Dee Singley, PhD
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