Ricardo Da Corte

Experience

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  Rennies Travel in Johannesburg, South Africa

  Apr 1995 - Apr 2002

  Travel Consultant

  I was employed in the wholesale department of this company. Rennies Travel is the largest retail travel network in South Africa. This role involved dealing with just about every aspect of booking holidays and business trips such as Car Hire, Hotels, Tours, Cruises and Flights. Our clients were exclusively the retail branch network of Rennies Travel which, at the time, numbered in excess of 200 locations throughout the country. I started as a team member in the Far East Department and at the time I left the company, I was the team leader of the USA Department, the team consisted of 5 people. Show less

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  Sandown Travel & Tours

  May 2002 - Jan 2005

  Manager

  I was headhunted to this company for the purpose of setting up what is called a General Sales Agency specializing in selling rail travel throughout the word with an emphasis on the UK and Europe. The clientele were almost exclusively other travel agencies who were selling our rail passes on to their clients as add-ons. I was involved in many key aspects of setting up the agency including : ** Creation of the look and feel of the website. I do not have any experience in the technical aspects of website creation but have a lot of experience in the design elements of websites as well as the various degrees of functionality that all websites require.** Creating and maintaining the various rates manuals for the fairly extensive range of products that we offered. Since we were dealing with many multiple currencies, I had to ensure that the rates manuals were always as up to date as possible taking into account currency fluctuations** I spent a significant amount of time liaising with suppliers from Japan, throughout Europe, England and America. This involved ensuring that pricing was competitive as well as product innovation. We introduced several new products to the South African travel industry during this time.** Although the team was small, we operated 6 days a week and I had to ensure that we were always adequately staffed. Show less

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  First Rate Exchange Services in Hounslow

  May 2005 - Apr 2011

  Fraud Prevention Officer

  Although I started in the Customer Service call centre of this company, I quickly progressed to the Online Fraud Prevention team. The company is engaged in providing foreign currency notes and travellers cheques to the Post Office network of England, Scotland and Wales. Although clients can buy foreign currency over the counter at most post offices, they can also order online.Our team provided the manual intervention required for all orders that were not blocked by detection software. My day to day function included analyzing all orders placed during a certain time frame. This involved analyzing the order through Cybersource and checking against the sanctions lists. Show less

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  Minuteman Press Croydon Limited

  Jun 2011 - Jan 2018

  Owner

  I started Minuteman Press in Croydon in June 2011. The company was engaged in print and design activities. As the owner, I handled the day to day running of the company including :** Managing the day to day activities relating to artwork, design and print production.** Managing personnel and recruitment including staff work and leave rotas, disciplinary procedures, Pension Auto-enrolment, payroll and staff benefits. ** Liaising with clients in writing and verbally on matters such as estimates and invoices, job specifications, complaints, deliveries and deadlines.** Ensuring stock levels were always at optimal levels and preventing over-stocking. ** Maintaining maintenance schedules for various pieces of equipment including large digital printing devices, guillotines and large format printers.** Office cleaning and regular health and safety checking.** Maintaining regular inspections and maintenance on office computers and data storage devices.** Ensuring company compliance with insurance requirements and adherence to regulations relating to client data.** Managing the company's marketing activities including our digital footprint, production of marketing materials, social media and business networking in the local business community.** Regular monitoring and review of the company's providers of services such as broadband, telephone, gas and electricity as well as the company accountants and insurance brokers.** Liaising with external bodies such as the Croydon Council and HMRC. Show less

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  Director Consultant - BNI South East London

  Jun 2013 - Nov 2017

  Director Consultant
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  Secretary Treasurer - BNI Primary in South Croydon

  Oct 2013 - Apr 2015

  Secretary Treasurer - BNI Primary in Croydon
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  Allianz Partners

  Oct 2019 - Nov 2021

  Coordinator