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Dr. Shiv Ratan Agrawal

Dr. Shiv Ratan Agrawal

Assistant Professor

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location of Dr. Shiv Ratan AgrawalNoida, Uttar Pradesh, India

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  • Timeline

  • About me

    Associate Professor, Marketing Area, NTPC School of Business (NSB), Noida

  • Education

    • Maharashtra Higher Secondary School, Jabalpur

      -
      High School Certificate Higher Secondary School Certificate

    • University Institute of Mgmt, RDVV, Jabalpur

      2004 - 2006
      Master of Business Administration (MBA) MARKETING AND FINANCE 69.38%

      MBA in Marketing & Finance 2004-2006

    • Govt. Science College, Jabalpur

      1998 - 2001
      B.Sc. Electronics IInd Division

      BSc Electronics

    • Maulana Azad National Institute of Technology

      2013 - 2016
      Ph.D. Marketing/Marketing Management A

  • Experience

    • People's University

      Mar 2009 - Sept 2012
      Assistant Professor

      Teaching Marketing and Finance

    • SAM College of Engineering and Technology, Village Adampur Chawni, Raisen Road, Bhopal

      Oct 2012 - Aug 2013
      Assistant Professor

      Teaching Marketing and Finance

    • Maulana Azad National Institute of Technology

      Aug 2013 - Jul 2016
      Full Time PhD Research Scholar

      Full-time Researcher

    • Indian Institute of Management Bangalore

      Jul 2016 - Jul 2017
      Academic Intern

      To assist senior professors in his/her classes, research work and projects.

    • Sri Sri University

      Jul 2017 - Oct 2018
      Assistant Professor

      Teaching Management Courses

    • IBS Hyderabad

      Oct 2018 - Dec 2023

      Dr. Shiv Ratan Agrawal is an Assistant Professor in the Department of Marketing, IBS Hyderabad, a Constituent of IFHE, Deemed to be University, India. He has been awarded Ph.D. in Management by National Institute of Technology (MANIT), Bhopal (MP), India. His doctoral dissertation focused on CRM. He has spent three years in industry and ten years in education sector. He has worked in one of the premier B-Schools like Indian Institute of Management (IIM), Bangalore, India. His research interest is in services marketing, CRM, and marketing management. He has published research papers in Journal of Global Information Management (IGI Global), Journal of Retailing and Consumer Services (Elsevier Publication), International Journal of Bank Marketing (Emerald Group Publishing Limited), Journal of Relationship Marketing (Taylor & Francis Group), International Journal of Educational Management (Emerald Group Publishing Limited), Journal of Research in Interactive Marketing (Emerald Group Publishing Limited), International Journal of Environment and Waste Management (Inderscience Enterprises Ltd.), and International Journal of Customer Relationship Marketing and Management (IGI Global). Show less

      • Associate Professor

        Jan 2023 - Dec 2023

      • Assistant Professor

        Oct 2018 - Dec 2022

    • NSB-NTPC School of Business

      Jan 2024 - now
      Associate Professor

  • Licenses & Certifications

    • UGC-NET 2012

      UGC NET