Nayab Mansoor

Experience

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  CureMD

  Jul 2005 - Dec 2006

  Assistant qa engineer

  Responsibilities included• Review and analysis of concept documentation.• Review of Requirement Specifications and Functional Specifications• Develop test strategies, plans, cases, and scripts• Experienced in black box testing• Experienced in software quality assurance and bug tracking

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  Mobilink

  Dec 2006 - Aug 2011

  Customer Service Representative

  Responsibilities Included:• Ensuring the top quality level of Customer Services by keeping feed backs from the CSR’s as well as from the Customers.• Providing information and solving queries of the customers.• Providing update to the customers about their complaints.

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  Alma Mater

  Aug 2015 - Mar 2016

  Admin/Admissions Officer

  Responsibilities Include:• Handling school administration queries and making all efforts to increase school admissions.• Attend to parent complaints, parent community and the students. Striving to make administration smooth and keeping the parent satisfaction at the highest level.• Maintaining record of admissions, attendance, visitors and taking a feedback from interested parents• Making interview calls.• Scheduling meetings of the Principal and Director.• Working with others to plan and coordinate school events and ensuring smooth administration and management of events• Record management of admission queries, current students, results and all important data.• Ensuring smooth running of affairs of the admission office and acting as a link between parents/teachers and management. Show less

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  Jazz

  Aug 2016 - now

  • Expert Campaign & Retention

    Mar 2023 - now

  • Account Manager

    Aug 2016 - Sept 2024