Thaila Ferrari

Experience

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  Rabobank

  Oct 2006 - Mar 2010

  Forex and Trade Finance Analyst

  • Procedures and information flow for Sales Desk and Corporate Customers.• Letter of Credit Negotiation.• Internship in International Collection Department: International trade services for customers and banks.

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  Societe Generale

  Apr 2010 - Jun 2011

  Operations Analyst

  • Trade deals for foreign investors.• F/X Spot and Future trades.• Inputting contracts in the system, processing payment and settlements.

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  ANZ

  Jun 2012 - now

  Managing the Appian and Web Development solutions and leading the Markets Workflow, Business Automation and Business Improvements solutions teams for Markets at ANZ. • Managed the Product Approval workflow development to ANZ Institutional• Developed UIs, Process Models, Expression Rules, Constants, Records, Reports and Sites in Appian platform• Worked on agile and using Jira and Confluence tools• Act as Sprint Champion and Release Champion • Delivered 4 end-to-end workflows to assist Front Office Supervisors to discharge their supervision responsibilities• Designed one-stop-shop SharePoint site for Front Office Supervisors to access quick-links, Organisation Structure, policies and procedures documents, etc.• Created a process to keep Organisation Structure up-to-date that provides clarity on reporting lines to all Markets staff • Liaising with Sponsors, Project Managers, Senior Stakeholders, Developers and Markets team members.• Eliciting, documenting and managing project requirement.• Solving problems and answer enquiries related to the project.• Generating efficiency gains and reducing costs through process improvements.• Running weekly meetings to provide progress updates.• Coordinating UAT testing.• Conducting training and workshops.

  • Product Manager & Chapter Lead

    Mar 2024 - now

  • Senior Business Analyst, Appian BPM, Institutional

    Oct 2018 - Mar 2024

  • Business Analyst, Conduct Risk Project, Markets

    Jan 2017 - Sept 2018

  • Business Analyst, Fraud Controls Program, Markets

    Jun 2012 - Dec 2016