Abdelrahman Mustafa Fawzy

Experience

• 

  Pioneers Securities

  Mar 2018 - Mar 2018

  Intern

  Pioneers Securities is an institution providing a wide range of brokerage services for individuals and institutions in the capital market in egypt. Workshop training program in capital markets and investments.Held on 20-21 March 2018.

• 

  ALSAFY GROUP

  Jan 2020 - Jun 2020

  Sales Representative in MI home (Xiaomi)

  -Present ,promote and sell products to existing and prospective customers.-Establishing, developing and maintaining positive business relationships with clients. -Achieve sales targets set by the company and Resolves customer complaints.

• 

  Telecom Egypt

  Nov 2020 - Apr 2021

  Customer Service Representative

  • Achieve sales goals by assessing current client needs and following a defined selling process.• Emphasize the features of products to highlight and Answer questions about the products.• Maintain contact lists and follow up with customers to continue.

• 

  AXA

  Apr 2021 - Nov 2021

  Protection Advisor (CIB)

  • Achieve quarterly assigned target through conducting different daily activities of face to face,approaches, Selling Interviews, phone calls etc..• Sell a variety of insurance such as life, health,and casualty, long-term care, and disability.• Handle all customer inquiries, requests and complaints to maximize customer satisfaction.• Introduce company’s new products to the bank staff to ensure their full awareness of all AXA products.

• 

  Banque du Caire

  Nov 2021 - Dec 2024

  • Grow the business by identifying new sales and business development opportunities that the business can maximize the value of those relationships • Identify key contacts at potential client companies to establish and foster relationships • Participate in one-on-one meetings with clients to explain Banque du Caire SMEs products and services Negotiates, underwrites and process new client cases and renewals of credit facilities • Understand the problems and challenges of clients and identify ways the business could better address those needs • Seek opportunities to cross-sell or upsell to existing clients • Monitor and assess the activities of our competitors to proactively satisfy and retain our clients, develop and maintain knowledge of financial industry, economy, market conditions, rates, vendors and competition • Provide excellent service to maintain a positive reputation for the business • Resolve any customer complaints promptly and professionally Show less

  • Senior SME Relationship Officer

    Mar 2024 - Dec 2024

  • SME's Relationship Officer

    Nov 2021 - Dec 2024
• 

  QNB Egypt

  Dec 2024 - now

  Senior Relationship Manager SME