Experience

• 

  Ibm

  Jan 2015 - now

  Associate manager

  John Stokes is an Associate Manager in the Operations Excellence practice with IBM. Since joining IBM, John has gained experience in project management, system implementations, organizational change management, business requirements gathering, testing and documentation, and process improvement. Relevant Projects: - Graphic Packaging Custom Order Entry System Improvement Project and Order Entry System Implementation- LEAN Process Improvement Initiative for Financial Services- Student Information System implementation for Chicago College- KPI Dashboard Rollout for a Chicago Pharmaceutical CompanyMost recently, John supported a $2M transformational production management system implementation for a large Graphic Art and Packaging client to standardize processes and technology across sales, finance, and production. John led functional requirements gathering, validation, and deployment for all needed system enhancements. Additionally, she served as a Project Manager for the implementation of two major facilities which included managing multiple work streams from data validation to configuration and training, writing strategic communications and supporting change management initiatives, and serving as a SME for post-Go-Live support. John has also provided valuable assistance on IT and functional due diligence assessments across a broad range of industries, software, and applications. Her other experience includes various system selections, process improvements initiatives, business requirements gathering, and future state system design. Show less