Experience

• 

  Bank one

  Sept 1995 - Jan 1998

  Home health/office aide
• 

  Boomtown casino

  Feb 2001 - Aug 2003

  Assistant countroom supervisor
• 

  Wells fargo

  Jan 2004 - Jul 2011

  Phone banker2/ocs agent
• 

  Enterprise holdings

  Dec 2011 - Apr 2014

  Administrative representative
• 

  Usmd

  Mar 2014 - Mar 2015

  Patient services representative/referral coordinator/diabetes program assistant

  • Answered calls and scheduled physician appointments as well as physician to physician referrals in an efficient and timely manner. • Scheduled appointments including scanning, tracking, adding patients to the appointment waitlist, and working all incoming referrals according to urgency and established timelines. • Scheduled medical appointments and diagnostic services from providers’ offices that arrive via phone or fax.

• 

  Methodist health center

  Mar 2015 - Jul 2015

  Patient care technician/sitter

  • Clean/organize work, patient/family areas. Engaged patients with conversation and support daily needs.• Position patients for comfort and to prevent skin pressure problems.• Help with transferring patients in and out of wheelchairs and adaptive equipment.

• 

  Thr via cornerstone staffing

  Dec 2015 - Feb 2016

  Insurance verification

  • Performed all aspects of insurance verification for Medicare, Medicaid and Commercial Insurance.• Knowledge and use of ICD-9 and CPT codes. entered referrals for non-complex services including inpatient and outpatient care.• Provided data entry for care which has been arranged by the Pre-Authorization Coordinators

• 

  Children's health

  Feb 2016 - now

  Care coordinator assistant/case manager assistant

  • Administrative liaison between all clinical departments, community resources and third party payers/insurance companies • Proficient in patient scheduling software and electronic patient charting.• Provide clinical information to external agencies and insurance companies both in writing and verbally

• 

  Ut southwestern medical center

  Feb 2017 - now

  • Insurance Verification Specialist

    Jul 2022 - now

  • Registrar

    Feb 2017 - now