Experience

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  Hyatt regency yogyakarta

  Jan 2012 - Jul 2012

  Front office trainee

  Incharged as Telephone Operator, Business Centre Attendant and BellBoy.

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  Mercure bali nusa dua

  Oct 2013 - Mar 2014

  Human resources trainee
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  The dharmawangsa jakarta

  Oct 2014 - May 2017

  The Dharmawangsa Jakarta, once a Rosewood Hotel, is a luxurious 5-star hotel with 99-rooms, more than 300 employees.Managed the recruitment process and supported the HR Manager in onboarding new hires, ensuring a seamless transition for all employees.Successfully developed and implemented the administration process for BPJS Kesehatan, efficiently handling all cases and ensuring compliance.Oversaw the administration of Health and Life Insurance programs, providing clear explanations and guidance to employees on benefits and coverage.Prepared detailed monthly reports for the Human Resources Department, enhancing visibility and operational planning.Organized and supervised all Human Resources activities, including sports events and special employee engagement initiatives.Ensured smooth operations of employee facilities, including the cafeteria, employee entrance, fingerprint machine, and locker rooms, maintaining cleanliness and order.Maintained employment files and personnel records with strict confidentiality and accuracy.Provided employee counseling and conflict resolution, fostering a harmonious workplace while upholding professionalism and discretion.Collaborated effectively with colleagues and supervisors, demonstrating teamwork and commitment to the organization’s values. Show less Welcomed and assisted all Human Resources guests, ensuring a positive and professional first impression.Scheduled and coordinated internal and external appointments for the Human Resources Manager or delegates.Ensured the proper handling, maintenance, and efficient use of office equipment, supplies, and facilities to support smooth HR operations.Maintained a clean and organized Human Resources office environment, promoting a professional and welcoming atmosphere.Monitored stock levels and managed the ordering of office supplies, printed materials, and stationery, optimizing resource availability.Answered and redirected incoming calls or took messages, ensuring timely and clear communication.Organized and maintained HR documentation by sorting incoming correspondence and filing it systematically.Oversaw the content management of the company Notice Board, ensuring timely updates and clear communication of HR-related information.Managed the secure storage and accessibility of all documentation related to HR activities, ensuring compliance and efficient retrieval when needed. Show less

  • Human Resources Coordinator

    Oct 2016 - May 2017

  • Human Resources Officer

    Oct 2014 - Sept 2016
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  Raffles jakarta

  May 2017 - May 2019

  Human resources coordinator

  Raffles Jakarta is an award-winning luxury hotel in AccorHotels portfolio, features 173 well-designed rooms and suites, with more than 300 colleagues. Assisted the Assistant Director of Human Resources in providing administrative support across all HR functions, ensuring seamless operations.Managed the end-to-end talent acquisition process, including expatriate recruitment, and provided regular recruitment updates to the management team.Maintained and updated colleague data in the Human Resources Information System (Sunfish), ensuring data accuracy and efficient onboarding processes.Planned and executed various employee engagement initiatives, including recognition programs, employee activities, internal PR campaigns, surveys, HR-driven events, and Corporate Social Responsibility (CSR) activities to foster a positive workplace culture.Administered and monitored employee benefits, including annual leave, medical insurance, staff rates, and transportation for female staff, ensuring accurate processing and compliance.Produced daily, weekly, and monthly HR reports such as leave tracking, daily worker expenses, talent deployment, and the department's monthly performance summary.Successfully developed an improved format for annual performance reviews, aligned with the group’s standards, under the mentorship of the Director of Human Resources.Expanded expertise in the Learning & Development department by delivering training sessions for employee orientation programs on AccorHotels values, Raffles brand standards, and service culture, as well as conducting special training classes starting in late 2018. Show less

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  Biznet (pt. supra primatama nusantara)

  Jun 2019 - Mar 2022

  Human capital executive

  Biznet is a company that focuses on telecommunication and multimedia business, with a commitment to build modern infrastructure to reduce Indonesia’s digital gap with other developed countries. Biznet owns and operates the most advance fiber optic network and data center in Indonesia.Managed Compensation & Benefits for over 2,500 employees across three business units: Biznet Networks, Biznet Data Center, and Prima Medix Nusantara.Administered payroll processes for outsourced employees, ensuring accuracy and timely payments, while preparing monthly payroll reports and reviewing outsourcing invoices.Oversaw employee health and welfare programs, including health insurance, BPJS Kesehatan, BPJS Ketenagakerjaan, medical benefits, and staff allowances.Successfully implemented automation of the attendance system for over 1,000 outsourced employees using the Talenta system, enhancing efficiency and accuracy.Spearheaded the setup and operationalization of the payroll system for Prima Medix Nusantara (Surgical Mask Factory) using Talenta, ensuring a smooth transition to automated payroll processes.Streamlined benefits administration to improve employee satisfaction and compliance with regulatory standards. Show less

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  Lazada

  Mar 2022 - Aug 2023

  Payroll associate

  Consistently achieved 100% KPI on Payroll Accuracy and Timeliness in 2023, ensuring error-free payroll operations.Managed the end-to-end payroll process, collaborating seamlessly with payroll vendors and stakeholders to ensure efficiency and compliance.Oversaw annual income tax reporting for expatriates and local employees, partnering with payroll vendors and tax consultants for precise execution.Supported internal and external audits, achieving a 100% audit score for payroll-related assessments.Collaborated with Compensation & Benefits (C&B) teams to manage manpower cost vs. budget reporting, optimizing resource allocation.Assisted People Operations with day-to-day HR duties, including audits from government and regional authorities related to payroll compliance.Administered BPJS Kesehatan and BPJS Ketenagakerjaan programs for all employees, ensuring timely processing and adherence to regulations.Managed PPH21 payment and reporting, guaranteeing accuracy and compliance with tax regulations.Handled vendor contract agreements and invoices for payroll services, tax consultancy, and actuarial services, ensuring smooth vendor management and cost-effectiveness. Show less

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  Centratama group

  Aug 2023 - now

  People operations & hr services

  Managing HR service delivery for 400+ employees across multiple functions, ensuring seamless operations and exceptional support.Ensuring compliance with government labor regulations, including mandatory workforce reporting.Elevating employee experience by streamlining onboarding, offboarding, and benefits administration, fostering a positive and productive work environment.Overseeing employment documentation and data management throughout the employee lifecycle, ensuring accuracy and compliance.Leading end-to-end health and life insurance programs, from vendor selection to implementation and claims management, including critical BPJS Ketenagakerjaan cases (work accidents & death benefits).Driving the annual Medical Check-Up (MCU) program, ensuring smooth execution and optimal employee participation.Enhancing employee well-being through quarterly health talks and preventive wellness programs, fostering a healthier workforce. Show less