Experience

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  Taeuber & corssen swa pty ltd

  Jun 2017 - Jul 2020

  Sales administrator

  *fulfill administrative relates duties,customer information capturing,filling of customer orders and sales tracking.*Ensure that the price/ deal is according to the latest deal mandate issued.*Ensure all customer communication is always conducted with the utmost courtesy and respect towards the customers.*Ensure the correct processing and completion of claims*Actively finding new customers and /or lost business and relevant report back to the brand manager.*Assist management with tasks from time to time.*Help out with specific promotional programs as supplied by principals. Show less

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  Taeuber & corssen swa pty ltd

  Jan 2021 - Feb 2022

  *Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.*Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review.*Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records. * Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.* Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.*Develop and implement strategies to minimize late or non-payment by customers, including initiating collection actions and negotiating payment plans.*Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.*Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.* Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters. Show less Duties:*Ensure that the integration of claims take place on the ERP system.*Coordinate the claims capturing process.*Ensure that all open and on hold claims are correct and released daily.*Ensure all pending approval claims are released by brand managers on daily basis.*Assist debtors and creditors department to resolve outstanding claims queries.*Follow up all 3rd party logistics claims and ensure processing.*extracting claims from the portals*Handling PODs and short deliveries claims.*Ensure that claims are captured and resolved on time.*calculation of discounts ,rebates and advertising rebates Show less

  • Credit Controller

    Jan 2021 - Feb 2022

  • Claims Coordinator

    Jan 2021 - Dec 2021
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  Ohorongo cement (pty) ltd

  Sept 2022 - now

  Review the effectiveness of health and safety measures in the workspace Identify potential hazards in the workplace; Examine the causes of incidents; Investigate employee complaints regarding health and safety; Make representations to the employer regarding health and safety, and if successful, to an inspector; Accompany inspectors on inspections and participate in consultations with the inspectors; Receive information from inspectors as per Section 36 of the OHS Act; Attend meetings for the health and safety committee of which he/she is a member. Visit the site of an incident at all reasonable times and attend an inspection at the site of the incident; Attend any investigation or formal inquiry Accompany an inspector on any inspection With the approval of the employer, be accompanied by a technical adviser on any inspection; Participate in any internal health and safety audit. Show less Build and maintain customer relations.Support marketing executives in organizing various projectsCollaborating with sales, marketing, advertising, product design and product development team members to planning promotional marketing campaignsOrganize and attend marketing activities or events to raise brand awarenessAttends to all customer queries and forwards to the responsible people and follow-up whether customer expectations have been met.Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options.Contribute in the implementation of marketing strategiesEnsures credit limits and cash purchase requirements are adhered toLiaises with debtors and dispatch staff to ensure customer satisfactionRectifies customer accounts as instructed by the Sales Manager or Logistics Manager.Create new accounts in collaboration with Finance Department (four (4) eye principle). Updates regional pricing model and ship-to-price in SAPAssisting with credit applications and forwarding to Finance Department upon completionCompleting of customer claims and providing feedback to customersDevelop strategies for more effective sales, both individually and as part of a team.Promote specific products as directed by upper managementEnsures all delivery notes are invoiced during the daily invoice run (monitors incomplete SD documents list in SAP)Ensures appropriate filing of all sales related documentsExecution of related ad hoc tasks as requested by the Sales Manager / Sales Administrator. Show less

  • Health And Safety Officer

    Nov 2023 - now

  • Sales Officer

    Sept 2022 - now