Experience

• 

  Banrisul

  Sept 2011 - Sept 2012

  Intern
• 

  Stihl ferramentas motorizadas ltda

  Apr 2014 - Apr 2016

  Technical documentation intern

  • Technical translation (English/Portuguese)• Management and maintenance of technical modifications and documentation• Editing and proofreading of Stihl user guides• KPIs management of Product Engineering area

• 

  Plataforma a

  May 2017 - Oct 2017

  Editorial intern

  • Textbooks proofreading and editing • Text translation (English/Portuguese)

• 

  Universidade do vale do rio dos sinos

  Aug 2017 - Jan 2018

  Undergraduate researcher

  • PIBIC/CNPq Scholarship in Applied Linguistics Research group: Discourse analysis

• 

  Sap

  Nov 2017 - Nov 2021

  • Work closely with the subject matter experts, product owners, developers, and support engineers.• Creation of user assistance content (UI texts and technical documentation) for SAP products. • User research conduction.• Collaboration with developers and UI designers to create intuitive and user-friendly software.

  • User Assistance Developer (Technical Writer)

    Nov 2017 - Nov 2021

  • UX Advocate

    Nov 2017 - Nov 2021
• 

  Nubank

  Nov 2021 - now

  Senior technical writer

  • Work closely with Engineering and Product teams to create and maintain high-quality technical and business documentation.