Experience

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  Digregorio neva torres

  Feb 2018 - Mar 2020

  Administrative assistant

  - Managed inventories and procurement, optimizing resource control.- Designed electronic and physical filing systems that improved document organization.- Prepared internal reports that facilitated monitoring of operations and results.

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  Amazon web services (aws)

  May 2020 - Nov 2020

  Customer service representative

  - Designed strategies for customer retention, significantly reducing cancellations.- Resolved customer issues promptly, enhancing user experience.- Created detailed reports on customer feedback and suggestions for improvement.

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  Claro colombia

  Mar 2021 - Mar 2022

  Practicante

  - Maintained cross-checked databases to ensure accuracy in supplier payments.- Collaborated on corporate events that boosted employee engagement.- Strengthened effective communication with suppliers, improving mutual satisfaction.

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  Cabify

  Jul 2021 - Dec 2021

  Onboarding associate

  - Implemented documentation processes that improved new employee onboarding.- Efficiently resolved incidents, ensuring satisfaction for internal and external clients.- Managed multiple technology systems effectively, meeting objectives in record time.

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  Aptuno

  Jan 2022 - May 2022

  Demonstrator network manager

  - Implemented recruitment and training processes, ensuring rapid adaptation of new hires.- Strengthened relationships with internal and external clients through efficient and personalized service.- Optimized CRM tools usage, improving data management and workflow efficiency.- Managed a team of 50 people who reported directly to me.

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  Naranjo company corporation

  Sept 2022 - Sept 2023

  Project assistant

  - Recruited effective contractors and supervised projects that met deadlines and quality standards.- Managed purchase orders and inventories, enhancing supplier relationships.- Automated administrative tasks using CRM systems, reducing errors and processing times.

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  Jockey ventures

  Oct 2023 - Feb 2024

  Executive assistant

  - Managed schedules and meetings, ensuring efficient coordination between internal and external teams.- Oversaw the timely delivery of legal documents, improving process reliability.- Designed purchase orders and invoices with accuracy, optimizing financial management.

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  Olartemoure

  Feb 2024 - Apr 2024

  Business development assistant

  - Conducted market analysis and developed strategies that drove business growth.- Improved administrative processes through continuous improvement initiatives.- Organized corporate events and meetings, strengthening team cohesion and client relationships.

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  Wealthcreate business solutions

  Jul 2024 - Dec 2024

  Executive assistant

  - Implemented internal policies that enhanced organization and efficiency in administrative processes.- Maintained updated databases, optimizing client and supplier management.- Prepared executive reports that facilitated strategic decision-making.